Framework Agreement For Microsoft/Adobe Licenses, License Management And Cloud Services . Descriptionbackground The Directorate For Building Quality (Dibk) Is To Procure A New Framework Agreement With The Aim Of Establishing A More Centralized And Standardized License Management, As Well As Strengthened Reporting For Compliance For Microsoft And Adobe Licenses, Including Associated Cloud Services. The Need Is Driven By The Desire For Better Control Throughout The Entire License Life Cycle, Reduced Risk Of License Deviations And Increased Compliance With Current License Conditions. The Acquisition Will Also Contribute To A Better Overview Of Actual Use, License Coverage And Cost Development, As Well As Strengthened Documentation And Traceability During Internal And External Audits. Dibk Needs License Management And Reporting To Be Based On Relevant And Up-To-Date Source Systems, And For The Solution To Support Automated Processes Related To Onboarding And Offboarding, Ordering, Changes And Terminations. This Is To Ensure That The Basis For Granting And Revoking Licenses Is As Correct And Up-To-Date As Possible At All Times, And That Deviations Can Be Detected And Handled In An Efficient And Verifiable Manner. Description Of The Assignment The Assignment Includes The Establishment Of A Framework Agreement For The Delivery Of Microsoft And Adobe Licenses, Associated Cloud Services, As Well As A Comprehensive Service For License Management And Software Asset Management (Sam). The Framework Agreement Shall Cover Administration And Operational Handling Of The License Portfolio, Including Orders, Changes, Terminations And Ongoing Follow-Up Of License Use. The Agreement Must Also Include Standardized Reporting For Compliance, Consumption And Costs, So That Dibk Gets A Good Decision-Making Basis For Optimizing The License Portfolio. The Delivery Must Support License Management In Relevant Administration Surfaces And Services, Including M365, Azure And Adobe Admin Console. Provision Must Be Made For Automated Processes For The Allocation And Removal Of Licenses Based On Identity And Life Cycle Data, As Well As Mechanisms That Support Control, Approval And Traceability Where This Is Required. The Service Must Be Able To Cooperate With Dibks Central Systems For Identity, Personnel And Onboarding, Ordering As Well As Configuration And Unit Data (Among Other Things Entra Id, Hr System, Itsm And Relevant Unit And Inventory Sources), So That The License Basis And Reporting Is Consistent, Collated And Verifiable Across Sources. The Supplier Can Submit Solution Proposals Themselves And Indicate Which Systems Are Supported. The Supplier Must Have Overall Delivery And Operational Responsibility During The Agreement Period, Including User Support, Error Handling And Escalation Against The Software Suppliers If Necessary. The Framework Agreement Must Also Take Care Of Requirements For Security And Management Related To Access Control, Logging And Audit Trails, As Well As Principles For Data Storage And Protection Of Information In The Delivery. Responsible For The Contract In The Directorate For Building Quality Is André Stjernen.
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