GTR 109849977
Tenders Are Invited For Supply Services Of Personnel Including Temporary Staff – Provision Of Student Labor For Nisz Zrt. (548)
ICB — International Competitive Bid
Closed
central europe
Tender Information
GTR Reference
109849977
Tendering Authority
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Tender No
143969-2026
Financer Name
Self-Funded
Work Title
Tenders Are Invited For Supply Services Of Personnel Including Temporary Staff – Provision Of Student Labor For Nisz Zrt. (548)
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
central europe
Political Region
European Union
Last Date of Bid Submission
30-03-2026
Closed
Work Detail
Supply Services Of Personnel Including Temporary Staff – Provision Of Student Labor For Nisz Zrt. (548). The Task Of The Winning At Is To Secure School Cooperative Members In Order To Meet The Temporary And Suddenly Arising Human Resource Needs Of Ak In A Cost-Effective And Flexible Manner In Accordance With Act X Of 2006 On Cooperatives. (Hereinafter: Sztv.) 10/B. As Planned In The Framework Of The External Service According To §, For The Tasks Listed Below: A) Customer Service Scope/Task Group Ak Operates The National Telephone Customer Service 0-24 Hours Every Day Of The Year. The Required Workforce Is For The Following 10 Professional Areas Of The National Telephone Customer Service. Furthermore, He Will Be Involved In The Performance Of The Tasks Of Aks Other Customer Service Areas. A) Public Administration Cases Group 1 B) Public Administration Cases Group 2 C) Document Cases Group D) Priority Cases Group E) Public Administration Cases 1 Group F) Public Administration Cases 2 Group G) Artificial Intelligence-Based Chat Group H) Artificial Intelligence-Based E-Mail Group I) Video Communication Group J) Public Administration Customer Line Support Area K) Additional Customer Service Areas The Long-Term Involvement Of Requested Isz Members In The Performance Of Tasks. To Perform The Duties, At Least A Secondary Education Is Required. During The Selection, It Is An Advantage: Participation In Ongoing It, Public Administration And Legal Training, As Well As Customer Service Experience. B) Office Administrative Responsibilities/Group Of Tasks The Requested Cooperative Member Will Be Involved In The Performance Of Administrative Tasks That Do Not Require Prior Expertise - Fixed In The Technical Description - Arising For Shorter Or Longer Periods At Aks Sites Or At The Locations Where Tasks Are Performed. C) Informatics Tasks/Task Group Ak Is Looking For Students Who Have Started Their Higher Education For Various Professional Fields Corresponding To Their Specialization (Primarily It, Development And Operations, As Well As Areas Providing Support Functions). D) Information Technology Development And Operation Scope/Task Group Ak Primarily (In The Case Of Ats Commitment To This) Looks For Cooperative Members Pursuing Higher Education In The Higher Education Institutions Included In The Cooperation Agreements With It To Perform The Tasks Defined In The Technical Description. During The Duration Of The Contract, The Number Of Isz Members Required By Ak Is Planned To Be 180 People, With The Following Distribution: - 120 People Planned For Customer Service Tasks, - 20 People Planned For Office Administrative And It Tasks, - 40 People Planned For It Development And Operation, Support Area Tasks. The Above Number Of Employees Also Includes Those Cooperative Members Who, At The Time Of The Public Procurement, Provide Personal Assistance To Ak Within The Framework Of Service Provision Through The School Cooperative (Hereinafter Referred To As Task Performance), And Whose Task Performance Ak Still Claims Within The Framework Of Service Provision By The Winning At. The Number Of Employees Can Be Positive Or Negative
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