Tenders Are Invited For Fixed-Line Telephony Service Provided In Facilities Used By The Marshals Office Of The Lublin Voivodeship In Lublin, Together With The Delivery Of System Telephones

1. The Subject Of The Order Is The Continuous Provision By The Contractor To The Ordering Party Of Telecommunications Services In The Field Of Landline Telephony, Including The Lease Of A Telephone Exchange And Ensuring Uninterrupted Access To The Public Telephone Network In Facilities Used By The Marshals Office Of The Lublin Voivodeship In Lublin, Located In The Following Locations:  Ul. Grottgera 4 In Lublin, Ul. Czechowska 19 In Lublin, Ul. Karłowicza 4 In Lublin, Ul. Stefczyka 3B In Lublin, Ul. M. Skłodowskiej-Curie 3 In Lublin, Ul. Uniwersytecka 4 In Lublin, Ul. Wojciechowska 9A In Lublin, Ul. Warszawska 14 In Biała Podlaska, Ul. Mickiewicza 37 In Chełm, Ul. Partyzańskiego 94 In Zamość. 2. Detailed Conditions For The Provision Of Services In Individual Locations Are Specified In The Description Of The Subject Of The Order, Constituting Annex No. 1 To The Swz (Hereinafter Referred To As Opz). 3. Response Time From Sending The Notification To Taking Diagnostic Actions By The Contractor (Remotely Or Locally) 1) Critical Failure: 1 Working Hour; 2) Significant Failure: 2 Business Hours;3) Fault: 4 Business Hours;• Business Hours - On Business Days From 7:00 A.M. To 4:00 P.M.• Business Days - Days From Monday To Friday, Excluding Public Holidays Specified In The Provisions Of Law Generally Applicable In The Territory Of The Republic Of Poland.4. Time To Remove The Failure 1) Critical Failure: Up To 6/8/10* (*According To The Contractors Declaration - It Is A Non-Price Criterion For The Evaluation Of Offers) Clock Hours From The Time Of Reporting. If The Above Deadline Falls Outside The Ordering Partys Working Hours, It Is Postponed Until 8:00 A.M. On The Next Business Day;2) Significant Failure: Up To 12 Business Hours From Reporting;3) Defects: Up To 24 Business Hours From Reporting.5. The Terms Of Service Provision (Sla) Are Included In The Important Provisions Of The Agreement, Which Constitute Annex No. 3 To The Swz (Hereinafter Referred To As Ipu).6. As Part Of The Order, The Contractor Will Deliver The Following Equipment To The Ordering Partys Headquarters From The Date Of Signing The Contract, And No Later Than April 24, 2026 (I.E. 5 Business Days Before The Date Of Commencement Of The Provision Of Services): 1) 80 Brand New System Phones. The Devices Must Come From The Manufacturer Of The Offered Switchboard Or Be Consistent With The Compatibility List Of This Switchboard (If Applicable - The Contractor Will Provide A Compatibility List Before Signing The Contract) With Parameters Meeting The Minimum Technical Requirements Specified In The Content Of The Opz.2) 5 System Phones Compliant With The Description For The Above-Mentioned Equipment, But Equipped With A Minimum Of 40 Programmable Quick-Dial Buttons Along With Signaling Indicating The Line Status (Blf) - The Use Of An Adapter Extending The Functionality Is Allowed Camera.7. The Ordering Party Allows The Delivery Of Used Equipment, Provided That It Is Technically Fully F