Bids Are Invited For Mass Messaging Services Via Whatsapp -Hpm

The Purpose Of This Tender Is To Implement A Massive And Instant Messaging System Via Whatsapp To Strengthen Contactability And Connection With Patients At The Puerto Montt Hospital, Especially Those On Waiting Lists, Supporting The Processes Of Updating Information And Timely Communication With Users. The System Must Allow The Automated Sending Of Messages For Appointment, Confirmation And Reminder 24 Hours Before Medical Appointments, As Well As Communications Associated With Waiting List Management And Monitoring. Likewise, The User Affected By Blocking Their Appointment And Subsequent Rescheduling Will Be Contacted. This Implementation Seeks To Increase The Coverage Of Patients Scheduled For Specialty Medical Consultations At Hospital De Puerto Montt, Reduce The Number Of Patients Who Do Not Show Up For Their Medical Appointments, Inform Users Of Calendar Blockages And Recitations, Carry Out Mass Linking Processes And Update Waiting Lists For New Consultations And Controls; And, Optimize The Use Of Medical Hours In Outpatient Care, Contributing To Better Continuity Of Care And Efficiency In The Use Of The Care Offer.