Document Management Services – Document Management Service Of The Foundation For The Open University Of Catalonia. • Comprehensive Management Of Academic Procedures: The Service Must Transversally Cover The Reception, Coding, Metadata Recording And Custody Of Documentation Linked To Key Processes Such As Access, Enrollment (Discounts), Evaluation Of Previous Studies (Aep), Recognition Of Professional Experience (Raep). • Adaptation To The Digital Model And Security: It Is Necessary To Respond To The Change Towards Electronic Documentation (Which Already Represents 95% Of The Volume), Guaranteeing The Veracity And Integrity Of Documents Through The Validation Of Digital Signatures, Qr And Csv Codes. • Operational Efficiency And Agility: Reduction Of Management Times And Errors In Data Recording To Improve The Student Experience, Making Procedures Simpler And More Transparent. • Technological Transformation: The Service Requires The Implementation Of A Web Platform For Document Collection (Single Window) And The Application Of Artificial Intelligence (Ai) For Automatic Classification, Metadata Extraction And Duplicate Detection. • Preservation And Regulatory Custody: It Is Necessary To Guarantee Complete Traceability Of The Documentation And Its Correct Maintenance In Physical And Digital Files, Strictly Complying With Data Protection Regulations (Gdpr) And Conservation Or Secure Destruction Schedules. • Seasonality Management: The Successful Bidder Must Be Able To Size The Human Team To Absorb The Peaks Of Activity That Occur At Specific Times Of The Year, Such As Enrollment Periods And Aep/Raep Campaigns.
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