Tenders Are Invited For Annual Maintenance Contract For Computers And Peripherals And Network Equipment, Epabx System, Telephone Instruments And Internet & Telephone Cabling Work

Tenders Are Invited For Annual Maintenance Contract For Computers And Peripherals And Network Equipment, Epabx System, Telephone Instruments And Internet & Telephone Cabling Work In The Mission. Emd Of Omr 200/- To Be Submitted In The Form Of Demand Draft, Pay Order Or Certified Cheque In Favour Of Embassy Of India, Muscat The Annual Maintenance Contract (Amc) Shall Cover The Maintenance Of The It Hardware And Software Infrastructure, Internet/Telephone Cabling Work And Telephone System Of The Embassy. This Will Include Maintenance And Troubleshooting Of Linux (Fedora/Viman) And Windows Based Computers, Maintenance Of Switches, Unified Threat Management (Utms) Devices, Firewall Managers (Fms), Epabx System, Telephone Instruments And Also Coordination With Oem/Firms For Support Of It Devices And Also Coordination With Oem/Firms For Support Of It Devices Which Are Under Warranty. An Indicative List Of It Equipment In The Embassy Is Attached At Annexure-I. The Number Of Equipment May Vary During The Contract Period Since Older/Dysfunctional Equipment Continue To Be Disposed- Off And New Equipment Purchased By The Embassy The Contract Includes Maintenance Of Hardware And Software And Repair /Laying Of Internet Cables And Telephone Cables For Epabx And Telephone Instruments And Maintenance Of Firewall. The Software Maintenance Includes, But Is Not Limited To, Troubleshooting, Re Configuration, Re-Formatting And Re-Installation Of Operating Systems (Windows, Linux (Fedora/Viman), Etc.); Servers; Browsers; Email Clients; Office Software; Virtual Machines; Antivirus; Data Retrieval And Installation/ Configuration/ Removal Of Any Other Software Approved By The Embassy. Lt Also Includes Identification And Removal Of Malware, That Are Not Detected By Anti-Virus Software From The Computer System. Before Installations Of Any Software/Hard Ware, Vendor Has To Ensure That There Is No Malware Or Bug. The Contractor Is Also Responsible For Timely Anti-Virus Upgradation On The It Systems Of The Embassy; Tender Link : Https://Www.Indemb-Oman.Gov.In/Tenders.Php