• Maintenance Of Components Required For The Application To Function In A Normal Manner;• Provision Of Telephone And Technical Support Within 60 Minutes Of A Call, Monday To Friday;• Assistance With Backup / Recovery Of Data Or Programs As Required;• Verification Of Problems Identified By The Users And Resolve Errors / Inconsistencies Reported And Ranked As Urgent By The Users;• Estimation, Development And Implementation Of Any Enhancements Ranked As A High Priority By The Users And As Budget Allows;• Assistance With Keeping The Application Operational As Operating Systems, Government Security Policies And Ms Access Are Updated, As Required;• Assisting The Branch, Canada And Other Resources With Research Data Extractions, As Required; And,• Ensuring The Documentation Is Kept Up-To-Date With Application Changes.
We takes all possible care for accurate & authentic tender information, however Users are requested to refer Original source of Tender Notice / Tender Document published by Tender Issuing Agency before taking any call regarding this tender.
