Public Relations Services – Crisis Communication. The Services Are Divided Into (1) The Strategic Analysis And Evaluation Of The Dets Existing Communication Structures And Processes, Including The Identification Of Communication Weak Points And Corresponding Recommendations For Action, (2) The Subsequent Development Of A Cross-Location, Holistic Crisis Communication Concept Including A Practice-Oriented Manual With Checklists And Flowcharts, And (3) The Operational Support Of The Dets Crisis Communication Through The Conception And Operation Of A Communication Unit (Call Center) That Can Be Reached At Any Time And The Provision Of Experienced Senior Consultants In The Event Of A Crisis And The Planning, Implementation And Evaluation Of Location-Specific Crisis Exercises. Details Can Be Found In The Service Description (Appendix 03) And The Process Conditions.
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