Quotation are invited for HR/Payroll Sage 300 VIP System Support/Consulting Service SCOPE OF THE WORK The Prospective Service Provider will be required to provide, but not limited to, the following services relating to the Sage 300 People to ensure the system continues to function effectively and optimally: Enhancements and customisation to the Sage 300 ERP system that result in improved performance, reliability, improved internal controls and usability in a changing environment. Enhancements and customisation to the Employee Self Service (ESS) Portal that result in improved performance, reliability, improved internal controls as per the leave policy. Modifications of Sage 300 ERP where errors occur during operational processing, Perform diagnostic/troubleshooting procedures on issues identified and resolve accordingly. Provision of customized reporting for operational and audit purpose. Sage 300 People SQL Database check-ups and testing with the ability and knowledge of SQL select statements. Functional issues encountered during the operational usage of the relevant Sage 300 People modules. Support may be provided during SBDM office hours 08h00-16h30, via telephone, e-mail or remotely throughout the contract period. On-site support may be required upon request. Ensure continued Integration with the existing in-house APPX Financial system. Facilitate the transfer of skills to the system users, systems administrator, and provide training to the HR and Payroll employees. Provision of detailed change management documentation to be prepared by the service provider. The Service Provider must perform tests after each change in the existing testing environment, which must be signed off by the municipality before going live. Providing the above software maintenance service is central to ensuring a sound financial system for the SBDM. Integration from APPX budget module to VIP Budget module. Provide a LGSETA customised WSP \ ATR template for annual submissions and must be able to migrate into LGSETA online system Tender Link : https://www.sarahbaartman.co.za/index.php?option=com_content&view=article&id=136&Itemid=1987&lang=en
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