Request For Information: User License Agreement For Tesomas Swimming Pool And Ice Hall Cashier And Cafe Services

The Sports And Youth Services Group Of The City Of Tampere Is Preparing The Acquisition Related To The Right Of Use Agreement For The Cash Register And Cafeteria Services Of Tesomas Swimming Hall And Ice Rink. The Object Of The Acquisition Includes The Rental Of Premises To The Selected Supplier. We Are Looking For A Reliable, Cooperative Partner With Good Customer Service Skills As The Producer Of The Cafe, Ticket Sales And Customer Service. Ticket Sales Are The First Contact For The Customer And It Is Very Important That The People Responsible For Ticket Sales And Customer Service Have Excellent Customer Service Skills As Well As Sufficient Information Technology Skills And Knowledge. The Purpose Of This Request For Information Is To Clarify Questions Related To Procurement. The Goal Of The Request For Information Is To Obtain Comprehensive Information About The Availability And Features Of The Service To Be Acquired, So That A Possible Tender Can Be Carried Out In The Most Appropriate Way. The Request For Information And The Answers Received To It Are Not Binding On Either Party. The Request For Information Does Not Obligate The Procurement Unit To Carry Out The Purchase, Nor Does Responding To The Request For Information Oblige You To Make An Offer At A Later Stage. The Information Regarding The Procurement May Change In The Final Tender Request. The Preliminary Tender Request Material (Including Drafts Of The Tender Request Letter, Contract Draft And Service Description) Is Attached To The Request For Information (In The Tarjouspalvelu.Fi Supplier Portal). Responses To The Request For Information Are Requested By The Deadline Of March 2, 2026 At 12:00 Noon Via A Microsoft Forms Questionnaire. Link To The Forms Questionnaire: Https://Forms.Office.Com/E/Fxydyvvx5presponding Or Not Responding To A Request For Information Is Not An Obstacle To Participating In The Tender. The Procurement Unit Reserves The Right To Submit Other Material And Questions Related To The Procurement For Comment. If Necessary, Other Market Survey Rounds Can Be Organized In Addition To This Request For Procurement, For Example Requests For Information With More Updated Material And/Or Market Dialogue Events. These Will Be Agreed Upon Separately According To The Possible Needs Of The Procurement Unit. Those Who Participated In The Market Surveys Will Not Be Compensated For Their Participation.