Tenders Are Invited For The Imdea Networks Foundation (Hereinafter, The Foundation) Invests In State-Of-The-Art Laboratories And Testing Equipment To Support Cutting-Edge Research In Computer Networks. This Gives The Foundation The Ability To Transform Research Into Products And Services With High Added Value. The Foundations Daily Operations Depend On Its Information And Telecommunications (It) Systems. One Of Its Priorities Is That Researchers Can Carry Out Their Work With Minimal Interruptions, And That The Attention To Their Problems Has A High Level Of Quality, Which Minimizes Or Completely Eliminates The Losses Of The Service Provided By Said Systems. Hence The Need To Have Rapid, Reliable Response Technical Support That Solves Problems Effectively, Reducing It Service Stops To A Minimum. The Purpose Of The Contract Is The Provision Of Support Services To The Foundations It Department, For The Administration Of The Foundations Information And Communications Systems (Ict), As W

The Imdea Networks Foundation (Hereinafter, The Foundation) Invests In State-Of-The-Art Laboratories And Testing Equipment To Support Cutting-Edge Research In Computer Networks. This Gives The Foundation The Ability To Transform Research Into Products And Services With High Added Value. The Foundations Daily Operations Depend On Its Information And Telecommunications (It) Systems. One Of Its Priorities Is That Researchers Can Carry Out Their Work With Minimal Interruptions, And That The Attention To Their Problems Has A High Level Of Quality, Which Minimizes Or Completely Eliminates The Losses Of The Service Provided By Said Systems. Hence The Need To Have Rapid, Reliable Response Technical Support That Solves Problems Effectively, Reducing It Service Stops To A Minimum. The Purpose Of The Contract Is The Provision Of Support Services To The Foundations It Department, For The Administration Of The Foundations Information And Communications Systems (Ict), As Well As The Maintenance Of The Applications, In Accordance With The Scope Described In Section 2 Of The Specific Technical Clauses.