Leadership Training And Assessment For Executives (Insights Diagnostics, Emotional Intelligence, Assertive Communication Skills, Vuca World Thinking, Change Management, Leadership Basics, Plus Insights Report (Target Executives; Format Visual), Conflict Resolution (What We Need To Know About Conflict And Types Of Conflict, Communication In Anti-Conflict Situations, Negotiation As A Method Of Conflict Resolution, Conflict Mediation (Mediation), Conflict Behavior Strategies, Identification Of Individual Development Needs) (Target Expert; Format Visual), Customer Oriented Services (Basic Customer Satisfaction Skills, Achieving Excellence In Customer Satisfaction, Internal And External Customer Satisfaction, Key Behaviors Required For Successful Service, Positive Behavior During Criticism And Complaints, Ways To Increase Self-Confidence, Factors Of Effective Communication) (Target Specialist; Format Visual)
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