Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Self-Care Supplies System

It Services: Consulting, Software Development, Internet And Support – Self-Care Supplies System. The Object Of The Procurement Is A Self-Care Supply System To Be Used By The Social, Health And Rescue Industry Of The City Of Helsinki, Which Is Acquired As A Total Service Provided By The System Supplier. The Social, Health And Rescue Industry Of The City Of Helsinki Produces Well-Being, Health And Safety For The People Of Helsinki With Strong Expertise And Cooperation. Health And Substance Abuse Services Are One Of The Citys Social Services. It Takes Care Of Basic Healthcare Outpatient Care And Adult Health Counseling At Health Centers, Internal Medicine Outpatient Clinic Operations, Emergency Room And Oral Health Care. The Service Package Also Provides Mental Health And Substance Abuse Services For Adults, As Well As Psychiatric Special Medical Care Services. The City Of Helsinkis Self-Care Supplies Distribution Is A Service Produced By The Health And Substance Abuse Service Unit, Which Distributes Free Of Charge Care Supplies Needed For Self-Care To The Citys Residents Pursuant To Section 24 Of The Health Care Act. Free Medical Supplies Are Handed Over For The Treatment Of An Illness When The Patient Has Needed Them For The Treatment Of His Illness For At Least Three Months. The Exception Is The Need Due To A Permanent Illness, For Example Diabetes, Catheter And Stoma Patients, For Whose Care Self-Care Supplies Can Be Handed Over Right From The Start Of The Illness. The Number Of Customers And Orders Of The City Of Helsinkis Self-Care Supplies Distribution Has Grown Over The Years, And The Order Processing And Inventory Management System Currently In Use, Developed On Top Of The Sap Software, Has Reached The End Of Its Life Cycle. The Operations Are Currently Concentrated In One Location, Where About 15 Employees Work, From Senior Doctors To Warehouse Workers. The Target Of The Acquisition Is An Information System That Replaces The Current Order Processing And Inventory Management System Implemented With Sap Software. The Information System Must Include Software Suitable For Managing Referrals, Clients And Self-Care Supplies, Which Is Referred To In The Document As A Self-Care Supplies System. In Addition, The Whole Must Include Both A Customer Portal Enabling Customer Orders And A Mobile Ordering Option For Home Care Workers Doing Customer Work. In Connection With The Implementation Of The Information System That Is The Subject Of The Acquisition, The Operating Model Of Self-Care Supply Distribution Will Be Changed So That In The Future, The Logistics Center Of The City Of Helsinkis Service Company Stara Will Be Responsible For Inventory Management And Deliveries. In The Future, The Professionals In Self-Care Supplies Distribution Will Focus On Handling Self-Care Supplies Shipments, Managing Customer Orders And Customer Service. The Self-Care Supply System To Be Acquired Must Be Integrated Into Staras Sap System In Terms Of Product Catalog And Deliveries. The Object Of The Procurement Is Described In More Detail In The Appendices Of This Request For Tender.