Tenders Are Invited For Fixed & Mobile Telephony For Ggd Hart Voor Brabant, Ggd West Brabant, Regional Ambulance Facility Bmwn And Ggd Noord Oost Gelderland

The Contracting Authority Intends To Enter Into An Agreement With One Tenderer For The Provision Of Fixed And Mobile Communication Services, Including Fixed-Mobile Integration, A Picket Service Functionality, A Customer Contact Center Functionality Basic Variant And An Omnichannel Customer Contact Center. This European Public Tender Aims To Contract A Professional, Flexible And Scalable Supplier Who Is Able To Offer And Implement These Communication Services As A Total Solution, Including Support And Management. See Also The Tender Document. The Desired Situation Consists Of One Integrated Telephony Solution. The Solution Must Not Only Match The Current Ict Environment Of The Contracting Authority, But Also Meet The High Requirements That Apply To Crisis Organizations. This Means, Among Other Things, That Availability, Flexibility And Scalability Under Peak Loads (Such As During Pandemics Or Disasters) Are Structurally Guaranteed. The Gibit 2023 Applies To The Execution Of The Agreement(S).