GTR 107416296
Invitation To Tender (Itt) For Ai Bot Services For Servicesg Contact Centre
ICB — International Competitive Bid
Closed
South-Eastern Asia
Tender Information
GTR Reference
107416296
Tendering Authority
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Tender No
PMOPSDETT26000001
Financer Name
Self-Funded
Work Title
Invitation To Tender (Itt) For Ai Bot Services For Servicesg Contact Centre
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
South-Eastern Asia
Political Region
Asia-Pacific Economic Cooperation, APEC,Association of Southeast Asian Nations, ASEAN,APAC (Asia Pacific)
Last Date of Bid Submission
06-02-2026
Closed
Work Detail
Invitation To Tender (Itt) For Ai Bot Services For Servicesg Contact Centre . Implementation, Deployment And Maintenance Of The Bot Conversation, Triaging Framework And Triaging Knowledge Base For The Partner Agencys Consolidated Hotline., Monitor The Bot Performance And Submit A Monthly Report Of The Bots Performance For Review., Optional: Expand The Capacity Knowledge Base Of Existing Bot To Handle Additional Queries And Volume For Existing Hotlines., Optional: Deploy Additional Bots To Handle Per Additional New Hotlines Under Psd Contact Centre., Optional: Extension Of The Same Scope Of Work For Additional 12 Months In The Psd Contract., Optional: Extension Of The Same Scope Of Work For Further Additional 12 Months In The Psd Contract., Optional: Transition Of Ai Bot To Integrate With New Systems Under Psd Contact Centre
Key Value
Tender Value
Ref. Document
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