Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Procurement Of Maintenance And Development Services For Public Interest Monitoring, Consumer Dispute Board And Mediation Systems

It Services: Consulting, Software Development, Internet And Support – Procurement Of Maintenance And Development Services For Public Interest Monitoring, Consumer Dispute Board And Mediation Systems. The Subject Of The Procurement Are Maintenance And Development Services That Target The Current Information Systems Of The Consumer Disputes Board And The Application Maintenance Of Electronic Transactions (Krista And Krista Sa), The Application Maintenance Of The Case Management Information Systems And Electronic Transactions Of The Public Interest Supervision (Edvard And Esa), And The Application Maintenance Of The System For The Mediation Of Criminal Cases And Certain Disputes (Sopu). Application Maintenance Is Divided Into Service Management, Application Management, Application Maintenance And Developmental Maintenance. The Responsibility Of The Application Supplier Will Include The Maintenance Of The Test, Development And Production Environment. In Addition, The Transfer Of Application Maintenance From The Current Service Provider To The New One (Transition) Is Procured. As Described Above, The Acquisition Covers The Maintenance And Further Development Of Several Different Systems, And The Technologies Used In The Systems Vary. The Selected Supplier Is Required To Actively Maintain The Expertise Of The Experts And Ensure That The Supplier Is Able To Maintain Several Different Systems Efficiently. In 2027, Mediation Activities Will Be Transferred From The Ministry Of Social Affairs And Health To The Administration Of The Ministry Of Justice. When The Mediation Activity Is Transferred, The Responsibility For The Maintenance And Development Of The Sopu System Will Also Be Transferred From The Norwegian Institute Of Health And Welfare (Thl) To The Legal Registry Center (Ork). The Object Of The Procurement Is Described In More Detail In This Request For Tenders And Its Attachments. Based On The Competition, One (1) Supplier Will Be Selected.