Telephone-Answering Services – Call Center Procurement Of Emergency Telephony At Nights, Weekends And Public Holidays. The Assignment Consists Of Staffing The Swedish Transport Administrations Emergency Line Via Telephone Outside Office Hours, For Receiving, Registering And Handling Urgent Cases On Road, Rail And Ferry. The Assignment Consists Of The Following: Tasks Include Receiving Calls, Prioritizing Cases, Registering In The Swedish Transport Administrations System, Providing Information And Referring Non-Urgent Cases To Daytime.
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