Call Center – Customer Relations Center Services On Ans Products And Services. The Purpose Of The Public Contract Is To Provide Customer Relations Center Services Covering All The Products And Services Of The Digital Health Agency (Ans). It Covers In Particular: The Operational Management Of The Activity, The Management And Multi-Channel Processing Of Customer Requests, The Initial Continuing Training Of The Holders Operational Teams, Including The Updating And Consolidation Of Educational Materials. The Details Of The Services Are Defined In The Specifications Of Special Technical Clauses (Cctp) And Its Annexes.
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