Arab World1,Gulf Cooperation Council, GCC,Middle East,Middle East and North Africa, MENA
12-01-2026
Work Detail
Quotation are invited for Comprehensive Annual Maintenance Contract for TOSHIBA Elevators. DEWA-CONFIDEN##ALCOMPREHENSIVE ANNUAL MAINTENANCE CONTRACT OF TOSHIBA ELEVATORS AT G+1OFFICE BUILDING (DEWA OFFICE) ON PLOT NO: 6710 102, AL BARSHA, DUBAISCOPE OF WORK & TECHNICAL SPECIFICATIONS1. GENERAL REQUIREMENTS1.1 SITE ASSESSMENT# THE OEM CONTRACTOR SHALL PE RFORM A DETAILED INSPECTION OF ALLELEVATORS LOCATED AT THE(G+1 OFFICE BUILDING (DEWA OFFICE) ON PLOT NO: 6710102, AL BARSHA,DUBAI). THE ASSESSMENT SHALL COVER SYSTEM OPERATIONAL CONDITIONS, SAFETYCHECKS, REQUIRED SPARE PARTS, AND MODERNIZATION RECOMMENDATIONS (IFA PPLICABLE).# FINDINGS SHALL BE DOCUMENTED, AND A COMPREHENSIVE LUMP-SUM QUOTATION,INCLUDING PREVENTIVE, CORRECTIVE MAINTENANCE AND S PARE PARTS, SHALL BEPROVIDED.1.2 CONTRACTOR QUALIFICATION# THE CONTRACTOR MUST POSSESS A MINIMUM OF FIVE YEARS OF PROVENEXPERIENCE I N THE MAINTENANCE OF TOSHIBA ELEVATORS OR EQUIVALENTHIGH-RISE ELEVATOR SYSTEMS.# THE CONTRACTOR SHALL PROVIDE TRADE LICENSES, THIRDPARTY CERTIFICATION(SUCH AS DM APPROVAL), SAFETY RECORDS, AND CLIENT REFERENCES.# THE MAINTENANCE TEAM MUST INCLUDE CERTIFIED LIFT T ECHNICIANS ANDLICENSED ELECTRICAL ENGINEERS.1.3 CONTRACT DURATION# THE AMC DURATION SHALL BE FOR TWELVE MONTHS FROM THE DATE OF AWAR D,WITH THE POSSIBILITY OF RENEWAL SUBJECT TO SATISFACTORY PERFORMANCE.DEWA-CONFIDEN##AL1.4 COMPLIANCE# ALL SERVICES MUST COMPLY WITH DUBAI MUNICIPALITY (DM), DEWA INTERNALPOLICIES, EMIRATES AUTHORITY FOR STANDARDIZATION AND METROLOGY (ESMA),AND OTHER APPLICABLE UA E REGULATIONS.# MANDATORY THIRD-PARTY ELEVATOR LOAD TESTING AND CERTIFICATION(AUTHORITY-APPROVED) MUST BE OBTAINED.1.5 EQUIPMENT DET AILS DOOR TYPE: #MODEL: #CAPACITY #SPEED #STOPS #CO #ELEVATOR-PASSENGER #1050 #60 #2 #2. SCOPE OF WORK2.1 PLANNED PREVENTIVE MAINTEN ANCE SERVICES# PREVENTIVE MAINTENANCE SHALL BE CARRIED OUT MONTHLY (12 VISITS PERANNUM PER EQUIPMENT), STRICTLY AS PER TOSHIBA LATES T MANUFACTURERGUIDELINES.# EACH PPM SHALL BE PERFORMED IN THE PRESENCE OF DEWA CIVIL DEPARTMENTSTAFF AND DOCUMENTED WITH DETAILED CH ECKLISTS.# PPM ACTIVITIES SHALL INCLUDE BUT NOT BE LIMITED TO:# INSPECTION OF MECHANICAL, ELECTRICAL, AND SAFETY COMPONENTS.# LUBRIC ATION OF MOVING PARTS AND ADJUSTMENT OF ELEVATOR CAR DOOR ANDSHAFT EQUIPMENT.# CALIBRATION AND TESTING OF LIMIT SWITCHES, SAFETY GEA R, AND ALARMSYSTEMS.# CLEANING OF ELEVATOR SHAFTS, PITS, CONTROL PANELS, AND MACHINE ROOMS.DEWA-CONFIDEN##AL# CHECKING OF ROPES, SHE AVES, BEARINGS, AND WEAR INDICATORS.# LOAD TESTING AS PER SAFETY PROTOCOLS.# UPDATING MAINTENANCE LOGS AFTER EACH VISIT.# MANDATORY THIRD-PARTY TESTING AND CERTIFICATION (DM-APPROVED) MUST BEOBTAINED.# SUBMISSION OF A DETAILED PPM REPORT, SIGNED BY DEWA CPE&WMREPR ESENTATIVE, AFTER EACH VISIT.2.2 EMERGENCY AND BREAKDOWN MAINTENANCE# THE CONTRACTOR SHALL PROVIDE 24/7/365 EMERGENCY BREAKDOWN SERV ICESWITH THE FOLLOWING REQUIREMENTS:# IMMEDIATE RESPONSE UPON NOTIFICATION.# MOBILIZATION OF SERVICE PERSONNEL WITHIN 2 HOURS FOR CR ITICAL ISSUESSUCH AS ELEVATOR ENTRAPMENT.# ISOLATION, TROUBLESHOOTING, AND RECTIFICATION OF FAULTS ENSURINGMINIMAL DOWNTIME.# BREAKD OWN SERVICES INCLUDE:# REPLACEMENT OF FAULTY ELECTRICAL AND MECHANICAL COMPONENTS.# TESTING OF THE ENTIRE ELEVATOR SYSTEM AFTER FAUL T RECTIFICATION.# SAFETY CERTIFICATION BEFORE RE-COMMISSIONING THE EQUIPMENT.2.3 REPAIRS TO EQUIPMENT# ALL MINOR AND MAJOR REPAIR WO RKS ARE INCLUDED IN THE CONTRACT.# THE CONTRACTOR SHALL:# SUPPLY ALL LABOR, TOOLS, AND CERTIFIED PARTS.# REPAIR OR REPLACE WORN-OUT COMPONENTS SUCH AS DOOR OPERATORS,CONTROLLERS, PUSH BUTTONS, AND MOTORS.# CONDUCT MAJOR REPLACEMENTS ONLY AFTER PRIOR APPROVAL FROM DEWA.DEWA-CONFIDEN##AL# ENSURE THAT ALL REPAIRS MAINTAIN THE ORIGINAL MANUFACTURER#SSPECIFICATIONS AND STANDARDS.2.4 SPARE PARTS & C ONSUMABLES# THE CONTRACTOR SHALL MAINTAIN AN ADEQUATE STOCK OF CRITICAL SPAREPARTS TO MINIMIZE DOWNTIME.# ONLY GENUINE OEM (ORIGINAL EQUIPMENT MANUFACTURER) TOSHIBA PARTS SHALLBE USED. Qty: 1 1-TOSHIBA Elevators Comprehensive Annual Maintenance Contract for TOSHIBA Elevators NOTE: Kindly Obtain Quoation from OEM M/S TOSHIBA. Contact Person: Mr.M.Thomaskutty on 050-3014789 Payment Terms: 100% on statifatory completion. Site Visit Date: 08.01.2026 STANDARD TERMS & CONDITIONS 1) Prices should be DDP delivery duty paid at DEWA stores. 2) Quotation to be submitted only in local currency U.A.E Dirhams 3) DEWA Standard payment terms is 30 days credit from the date of acceptance of material 4) No DEWA staff or his or her relatives up to third degree should have ownership or partnership in your company, and your participation in DEWA tenders / RFQs should not constitute a Conflict or perceived Conflict of Interest. Supplier Registration: https://srm.dewa.gov.ae/irj/portal/anonymous/regis Tender Link : https://srm.dewa.gov.ae/sap/opu/odata/sap/ZSRM_RFX_REG_BID_SRV/AttachmentSet(2332600017)/$value
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