It Services: Consulting, Software Development, Internet And Support – Kontaktcenterplattform. The Purpose Of This Procurement Is To Meet The Citys Need For A Stable, Secure And Cost-Effective Contact Center Platform (Kcp). The Platform Will Provide Support To The Citys Contact Center And Customer Services In The Daily Work But Also In The Development Of The Operations. The City Intends To Procure A Supplier That Has The Capacity And Ability To Deliver Through Close Cooperation With The City.
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