Tenders Are Invited For Hiring Service Provider For Maintenance And Repair Of It EquipmentS

Tenders are invited for Hiring Service Provider for Maintenance and Repair of IT Equipments Location: Kigali Deadline: Monday, 19/01/2026 15:00 Terms of Reference (ToRs) for hiring Service provider for maintenance and repair of IT equipments 1.Background The Forum for African Women Educationalists (FAWE) is a Pan African womens organization founded in 1992, headquartered in Nairobi Kenya, its mission is to promote access to quality education of girls and women as means of fostering sustainable development. FAWE Rwanda was established in 1997, is one of the 34 chapters across Africa. Since its inception, FAWE Rwanda has become a recognized partner and focal point in advancing girls and womens education in Rwanda. FAWE Rwanda is seeking to hire a qualified and experienced service provider the maintenance and repair of IT equipment. 2. Objective of the Assignment The objective of this assignment is to ensure timely, efficient, and reliable maintenance and repair of the organizations IT equipment to support smooth program and office operations. 3. Scope of the Assignment The selected firm will be responsible for, but not limited to, the following services: Preventive maintenance of IT equipment Diagnosis and repair of faulty equipment Installation, configuration, and upgrading of hardware and software Replacement of defective parts (upon approval) Network troubleshooting and basic network maintenance Antivirus installation, updates, and system security support Data backup and recovery support On-call and emergency technical support Maintenance reporting and documentation The firm will provide preventive maintenance and repair services for: Computers (desktops and laptops) Printers, photocopiers, and scanners Projectors Cameras Tablets Network equipment (routers, switches, access points) UPS and other ICT peripherals 4. Eligibility and Mandatory Required Interested and eligible applicant must submit the following documents for administrative and technical evaluation; Official letter addressed to the Executive Director of FAWE Rwanda expressing interest in this lot Valid Company Registration Certificate issued by RDB Valid Tax Clearance Certificate offered by Rwanda Revenue Authority (RRA) At least 3 certificates of successful completion of similar services Financial offer in Rwandan Francs all tax inclusive 5. Proposal submission Interested Firms meeting the above criteria are invited to submit their expression of interest in hard copy tothe following physical address FAWE Rwanda REB premises, Remera, B.P 6703, Kigali, Rwanda, submission must be received t not later than 19th January 2026 at 3:00pm Rwandan time 6. Important Notes and Disclaimer Submission of an expression of Interest does not constitute a commitment by FAWE Rwanda to award any contract Only shortlisted suppliers will be contacted for subsequent procurement process Late submission will not be considered Done at Kigali on 22nd December 2025. Approved by: MUTESI B Alice Executive Director FAWE Rwanda Tender Link : https://www.jobinrwanda.com/job/terms-reference-tors-hiring-service-provider-maintenance-and-repair-it-equipments

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