It Services: Consulting, Software Development, Internet And Support – Beschaffung It Service Management. The Ict Department Of Sihltal Zurich Uetliberg Bahn Szu Ag Is Planning To Introduce An It Service Management Solution. The Aim Is To Conclude A Framework Agreement For Process Modeling Services As Well As A Service And Maintenance Agreement For The Operation Of The Underlying Software. Further Detailed Information On The Actual/Target Situation, The Procurement Item, The Mandatory Requirements And All Other Technical Specifications Can Be Found In The Following Documents, Among Others: A1_Szu_Procedural Regulations_Itsm, B1_Szu_Lastenheft_Itsm, B1_Szu_Technische Specifications_Itsm, B2_Szu_Anfordenskatalog_Itsm And All Other Available Documents.
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