Tenders Are Invited For Renewal Service Of Support And Recourt System Service For Courts From The Rzeszów Appellate Area

The Subject Of The Order Is The Service Of Renewal Of Support And Service Of The Recourt System For Courts From The Rzeszów Appellate Area. The Subject Of The Order Includes: The Service Of Renewal Of Support And Service Provided By The Manufacturer Or Authorized Service For The Recourt System Used By The Courts Of Appeal In Rzeszów In The Period From January 1, 2026 To December 31, 2026. The Service Concerns The Servicing Of 176 Courtrooms In The Rzeszów Appellate Courts. The Scope Of The Service Includes At Least: • System Service In Courtrooms - Replacement Of Technical Elements And Repair Of Cabling By A Service Technician In The Event Of A Failure, • The Right To Receive New Versions And Corrections Of Device Driver And Firmware, Ip Communication Software And Electronic Signature Software Issued By The Manufacturer Of The Recourt System, In Particular The Right To Receive: O New Versions Of System Software For The Device Central Unit Of The Comarch Cdr Registration System 784-06 And Earlier New Versions Of System Software, Updates And Device Drivers: Comarch Tw 784-01 Videoconferencing Terminal And Subsequent Versions, Real-Time Playback Module Of Multimedia Content Ca Consulting Dmp 784-01 And Subsequent Versions, Comarch Esign Ver. Signing Component Software. Ep Component Verifying The Signature Comarch Everify Ver. Ep,• Remote System Configuration Support Service In Courtrooms - Support For Hardware And Software Components And Their Configuration In Courtrooms In The Scope Of The Recourt System Owned By The Ministry Of Justice And Cooperating Device Drivers And Related Software Owned By The Comarch Group,• Remote Support Service For The Rcs System Configuration,• Helpdesk Service - 24/7 Reporting System. The Detailed Scope Of Work Covered By The Service In Question Is Specified In Appendix No. 1.1 To The Swz And The Contract Template Constituting Appendix No. 5 To The Swz. The List Of Courtrooms For Which The Contractor Is To Provide The Service Covered By The Proceedings In Question Is Included In Appendix No. 1 To The Swz.