Tenders Are Invited For Feasibility Study, Advisory Service, Analysis – 25M0446aoo - Service Design And/Or Behavioral Science Services For The Improvement Of Projects For The Departments Of Toulouse Métropole And The City Of Toulouse - Cc

Feasibility Study, Advisory Service, Analysis – 25M0446aoo - Service Design And/Or Behavioral Science Services For The Improvement Of Projects For The Departments Of Toulouse Métropole And The City Of Toulouse - Cc. This Consultation Concerns: 25M0446aoo - Service Design And/Or Behavioral Science Services For The Improvement Of Projects Of The Toulouse Métropole And City Of Toulouse Departments - Cc The Uses And Transitions Laboratory, Integrated Into The Foresight And Public Transformation Department (Dptp), Supports Business Departments In Their Public Transformation Projects. It Mobilizes Human-Centered Approaches, Experimentation And Collective Intelligence. Faced With Growing Demand, The Laboratory Wishes To Combine Skills In The Field Of Public Service Design And Behavioral Sciences. The Purpose Of This Contract Is Therefore A Set Of Services In Service Design And Behavioral Sciences In Projects Led By The Management Of Toulouse Métropole And The City Of Toulouse. The Scope Of Action Of This Framework Agreement Is, Moreover, Broad Since It Can Concern All The Skills Of The Metropolis And The City: Economic Development, Waste Management, Mobility, Housing And Social Cohesion, Management Of Aquatic Environments And Flood Prevention, Leisure Center, Culture, Sports, Education, Early Childhood, Etc. The Objective Is To: - Strengthen The Laboratorys Support Capabilities In Service Design And Behavioral Sciences; - Propose Modular Interventions Adapted To The Challenges Of Ecological, Digital, Social And Democratic Transitions; - Experiment With Innovative Solutions Based On The Needs Of Stakeholders And Measure Their Impact. Typology Of Services: Services Are Organized In Units Of Work (Ou), Allowing Tailor-Made Support To Be Composed: - Service Design: Framing, Inspiration / Benchmarking, Field Immersion, Ideation And Co-Design, Mock-Up And Testing, Prototyping, Consolidation - Behavioral Sciences: Framing, Global Analysis Of A Behavioral Issue, Diagnosis And Strategy, Ideation And Prioritization, Experimentation And Evaluation This Framework Agreement Defines The Terms Governing The Markets Passed On Its Basis, Hereinafter Referred To As Subsequent Contracts, For The Following Services: The Services Carried Out By Subsequent Contracts Will Concern Global Missions, Requiring Competition To Finely Analyze The Needs And Uses Of Users, And Design Solutions Adapted To Real Needs. The Ms Will Therefore Be Produced To Respond To Specific And Periodic Themes. This Framework Agreement Also Sets All The Conditions For Execution Of The Following Services Carried Out As And When Purchase Orders Are Issued By The Contracting Authority: Services Carried Out By Purchase Orders Concerning So-Called Specific Missions By Theme And/Or By Project