GTR 106116477

Tenders Are Invited For Software Support Services – Innovation Partnership Relating To The Development Of A Hardware And Software Solution Enabling The Support Of Users Through Services Dedicated To Autonomy, The Coordination Of Professionals And Giving Access To A Bouquet Of Services

ICB — International Competitive Bid Closed Western Europe
Tender Information
GTR Reference
106116477
Tendering Authority
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Tender No
823739-2025
Financer Name
Self-Funded
Work Title
Tenders Are Invited For Software Support Services – Innovation Partnership Relating To The Development Of A Hardware And Software Solution Enabling The Support Of Users Through Services Dedicated To Autonomy, The Coordination Of Professionals And Giving Access To A Bouquet Of Services
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
Western Europe
Political Region
European Union,G20
Last Date of Bid Submission
30-01-2026 Closed
Work Detail
Software Support Services – Innovation Partnership Relating To The Development Of A Hardware And Software Solution Enabling The Support Of Users Through Services Dedicated To Autonomy, The Coordination Of Professionals And Giving Access To A Bouquet Of Services. The Contract Is An Innovation Partnership, In Application Of Article L. 2172-3 Of The Public Procurement Code. Its Purpose Is The Development Of A Hardware And Software Solution Allowing Support For Users Through Services Dedicated To Autonomy, The Coordination Of Professionals And Giving Access To A Bouquet Of Services. It Also Provides For The Acquisition Of Associated Services, Necessary For The Operation Of The Solution, And Optional. The Details Of The Expected Characteristics And Functionalities Appear In The Functional Expression Of Need (Efb). The Contract Takes The Form Of A Mixed Price Contract, Broken Down Into 4 Tranches (Each Corresponding To An Innovative Functionality That The Autonomy Agency Wishes To See In The Solution), 1 Firm Tranche And 3 Optional Tranches: - Firm Tranche (Tf): Remote Assistance With Secure Personal Data Safe; - Optional Section N°1 (To1): Voice Recognition And Video Telephony; - Optional Phase No. 2 (To2): Identification Of Weaknesses; - Optional Section N°3 (To3): Detection And Management Of Distress Situations. Each Phase Is Itself Broken Down Into 3 Successive Phases: - Phase 1 “Research”: To Study The Solution, Including Its Innovative Features, And Write Detailed External Specifications Thereof; - Phase 2 “Development”: For The Design Of The Solution And Its Experimentation With A Test Population; - Phase 3 “Acquisition”: For The Acquisition Of The Solution And Its Maintenance In Operational Conditions. The Contract Comes Into Force On The Date Of Its Notification By The Autonomy Agency To The Holder For A Period Of Nine (9) Years. It Ends After Each Party Has Fulfilled All Of Their Contractual Obligations. Phases 1 (At A Fixed Price): The Fixed Amount For All Fixed And Optional Installments Is Set Under The Conditions Provided For In Article 35.1 Of The Ccap, And May Not Exceed 200,000 Euros Excluding Tax; Phases 2 (In-Kind Compensation In The Form Of Experiments): The Buyer Will Contribute To The Development Of The Solution And Its Innovative Features By Organizing And Financing Experiments According To The Terms Provided For In Article 39 Of The Ccap. - Phases 3 (Framework Agreement Executed Exclusively By Means Of Purchase Orders Issued As The Need Arises, In Accordance With Articles L. 2125-1 1°), R. 2162-2, R. 2162-4 1°), R. 2162-5, R. 2162-6, R. 2162-13 And R. 2162-14 Of The Code Of The Public Order.): - The Minimum Order Commitment In Volume, That Is To Say The Minimum Number Of Base Solutions (All Tranches Combined) That The Autonomy Agency Will Undertake To Acquire, Subject To The Satisfaction Of Certain Conditions, Is Defined In Article 27 Of The Ccap; - The Maximum Value Of The Services, All Tranches Combined Firm And Optional, Which Can Be Ordered, Amounts To: 23,200,000.00 Euro(S) Excluding Tax
Key Value
Tender Value
23,200,000 - EUR
Tender Documents
Global Tender Document
05762b5c-d91c-4b94-a3d4-6b5862ba76a4.html
Attachments
Additional Details Available on Click
  • Tendering Authority
  • Publication Document (Tender Document / Tender Notice)
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