Request For Information And Invitation To Market Dialogue: Artificial Intelligence-Assisted Interpretation Service For Foreign-Language Clients Of Employment Services

The City Of Helsinkis Employment Service Office Is Planning The Acquisition Of An Artificial Intelligence-Assisted Interpretation Service And Invites Those Interested In The Purchase To Register For A Market Dialogue Regarding The Preparation Of The Purchase. The City Of Helsinkis Employment Service Office Offers Employment Services, E.G. For Foreign-Speaking Customers Who Do Not Have Finnish Or Swedish Language Skills Or It Is Weak. Therefore, Effective Interpretation Solutions Are Needed That Support The Communication Between The Client And The Employee Guiding The Client, Ensuring That Foreign-Speaking Clients Get The Full Benefit Of The Employment Services. The City Has Valid Interpretation Service Contracts For Local And Remote Interpretation With The Help Of An Interpreter. The Purpose Of This Market Dialogue Is To Map Existing New Artificial Intelligence Solutions And Service Providers That Are Able To Offer Multilingual Interpretation Services For Employment Services And To Supplement The Interpretation That Is Done Through An Interpretation Agency. The Interpretation Service Must Be Able To Offer Interpretation In Several Languages, Including Arabic, Russian, Somalia, Etc. The Service Must Utilize Artificial Intelligence To Provide Real-Time Interpretation (Perhaps Also Translation). The Service Must Be Easy To Use For Both Customers And Service Providers, And The User Interface Can Be Used On Different Devices (Computer, Smartphone, Tablet, Etc.). The Interpretation Service Must Be Confidential And Protect Privacy (The Data Protection Requirements Of The City Of Helsinki Must Be Met And They Will Be Delivered Separately Later).Registration For The Market Dialogue Those Interested Are Invited To Register For The Market Dialogue By January 6, 2026 And Answer The Questions Of The Request For Information Via This Link: Https://Link.Webropol.Com/S/Tietopyyntojakutsumarkkinaipõlulu This Is An Invitation To The Market Dialogue, Which Is Carried Out Before The Actual Procurement Procedure Starting Up. No Compensation Is Paid For Participating In The Market Dialogue And Information Request. The Procurement Unit Does Not Deliver Advance Material At This Stage. The Procurement Unit Also Reserves The Right To Talk With Those Who Have Registered. The Procurement Unit Does Not Undertake To Talk With All Those Who Registered. This Announcement Is Not A Preliminary Announcement, A Request For Tender, A Procurement Announcement Or An Invitation To A Negotiation Procedure, And The Publication Of The Announcement Does Not Start A Bidding Process. Not Responding To A Request For Information Does Not Prevent Participation In A Possible Tender, And Responding To A Request For Information Or Participating In Various Events Does Not In Any Way Affect The Bidders Position In The Actual Tender.

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