GTR 106087713

Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Deverto Ip Centrex System Manufacturer Support

ICB — International Competitive Bid Closed central europe
Tender Information
GTR Reference
106087713
Tendering Authority
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Tender No
819107-2025
Financer Name
Self-Funded
Work Title
Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Deverto Ip Centrex System Manufacturer Support
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
central europe
Political Region
European Union
Last Date of Bid Submission
09-01-2026 Closed
Work Detail
It Services: Consulting, Software Development, Internet And Support – Deverto Ip Centrex System Manufacturer Support. The Call 2.1. And 5.1. Points, The Name Of The Public Procurement Procedure Was Abbreviated Due To The Character Limit. The Name Of The Procedure: Deverto Ip Centrex System Manufacturer Support 2025-2026 The Subject Of The Public Procurement Is The Provision Of Manufacturer Software And Operation Support Services (Hereinafter Referred To As Support Services) For The Deverto Ip Centrex System Operating At Nisz Nemzeti Infokommunikációs Szolgáltató Zrt. The Support Service Covers The Bidders Deverto System, The Subsystems And Functions Of The Deverto System. The Support Service Must Be Provided For All Software Elements Of The Deverto System (Deverto Tequet Application, Corosync, Postgres, Mysql Databases, Applications Supporting Mass Installation, Bacula, Efax, Ivr Scripts, Third-Party Endpoint Management (Viki Endpoint), Etc.) Which Are Necessary For The Operation And Operation Of The Deverto System And Which Have Been Installed Or Configured By The Manufacturer. The Support Must Cover The Debian Operating System Used By The System If It Is Necessary For The Correct Operation Of The Ip Centrex. A Detailed Description Of The Deverto Systems Operating At The Requester Is Contained In The Technical Description. The Bidders Deverto Ip Centrex System Is A Complex System With Physical Redundancy Running On Vmware-Based Virtual Servers And Physical Servers. The 2 Pairs Of Devices Performing Media Service And The 1 Device Performing Call Control Are Provided By Dedicated Hardware Resources And Their Related System Elements (Switch, Sfp, Anm, Power...) Per Location. The Other Functions Of The Ip Centrex System Are Served By Virtual Servers Created Using The Resources Of The Bidders Virtual Server Park. The Ip Centrex System Is Complemented By A Test System, Which Is Functionally And Structurally Identical To The Live System, But Limited In Capacity. Ip Centrex Has, Among Others, The Following Main Functions: A) Call Control B) Media Proxy Functionality C) Ip Centrex Physical Endpoint (Provisioned And 3Rd Party) Management (65,000 Endpoint Licenses) D) Ip Centrex Soft Client Endpoint Management (2,000 Endpoint Licenses) E) Ip Centrex Database F) Ha (Corosync) Solution G) Ip Telephone Provisioning System H) Voicemail I) Ivr J) Efax K) Email Subsystem(S) L) Large Conference System (Meet-Me) M) Voice Recording Subsystem N) Call Statistics Subsystem O) Web Self-Provisioning System P) Web Administrator Interface Q) Web Authorization System R) Li The Bidder Is Obliged To Perform The Following Tasks Within The Framework Of The Monthly Fee Service: • Repair Software, Configuration And Database Errors, • Provide Software Updates, • Provide Software Upgrades, • Technical Consulting, • Configuration Analysis And Repair, • Management Of Development Needs • Documentation Update • Report Creation Optional Optional Services  As Part Of The Hourly Rate Service, The Bidder May Ask The Bidder To Work At His Own Location. Bidder This
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