Customer-Care Services – Customer Service/Marketing Automation And Image Bank Incl. Online Brand Guide Rrreis. The Aim Of The Assignment Is The Further Professionalization And Integration Of Three Coherent Digital Components That Jointly Contribute To Customer-Oriented, Recognizable And Future-Proof Services From Rrreis (On Behalf Of Ov-Oost). - Part 1. Customer Service Platform (A Multichannel Service Platform For Traveler Contacts (Telephone And Digital) - Part 2. Marketing Automation (A Data-Driven Communication Structure For Personalized, Manual And Automated (E-Mail) Marketing - Part 3. Image Bank Including Online Brand Guide (A Central System For Management, Assurance And Application Of The Rrreis Brand)
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