The Object Is The Renewal Of Kace Sma License Support For Four Hundred 400 Workstations For The Period Between December 28, 2025 To December 27 December 2026. The Use Of A Help Desk Platform And Automatic Hardware Inventory And Software Based On Kace Kbox K1000 Is As Follows: Ensure Access To Specialized Technical Support And Manufacturer Updates, Which Allows Incidents To Be Resolved In A Timely Manner And Keep The Platform In Good Condition Optimal Operation. Maintain Centralized Management Of Hardware And Software Through Inventory Automatic And Reliable That Facilitates Decision Making In Asset Management Technological. Ensure Continuity Of Update And Patch Automation, Protecting Bcn Systems Against Vulnerabilities And Ensuring Their Stability And Availability. Provide Continuity To The Help Desk As An Official Channel For Attention And Resolution Of Incidents, As
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