Tenders Are Invited For Market Dialogue - Acquisition Of Maintenance And Development Services For Public Interest Monitoring, Consumer Disputes Board And Mediation Systems

With This Announcement, A Market Dialogue Is Carried Out, The Purpose Of Which Is To Map And Find Out How The Subject Of Procurement, System Maintenance And Development Services, Is Expedient To Implement And Acquire. The Purpose Is Also To Map The Market Situation In Terms Of Acquired Skills. The Subject Of The Acquisition Are Maintenance And Development Services That Target The Current Information Systems Of The Consumer Disputes Board And The Application Maintenance Of Electronic Transactions (Krista System), The Application Maintenance Of The Case Management Information Systems And Electronic Transactions Of The Public Interest Supervision (Edvard System), And The Application Maintenance Of The System For The Mediation Of Criminal Cases And Certain Disputes (Sopu System). In 2027, Mediation Activities Will Move From The Ministry Of Social Affairs And Health To The Administration Of The Ministry Of Justice (Om). When The Mediation Activity Is Transferred, The Responsibility For The Maintenance And Development Of The Sopu System Will Also Be Transferred From The Norwegian Institute Of Health And Welfare (Thl) To The Legal Registry Center (Ork). The Market Dialogue Also Aims To Find Out Different Implementation Possibilities In A Situation Where Ork/Om Becomes Responsible For A New System. The Object Of The Procurement And The Requirements Set For The Procurement Are Described In More Detail In The Draft Documents Of The Tender Request. As Part Of The Preparation Of The Procurement, This Market Dialogue Is Carried Out, Which Aims To Map The Market Situation, Expand The Understanding Of The Procurement Unit And Get The Markets View Of The Prepared Material. Implementation Of The Market Dialogue The Market Dialogue Will Be Implemented In Writing In The First Phase, And The Procurement Unit Has Asked Questions In Appendix 9 Questionnaire, Which The Suppliers Are Asked To Answer. Answers Are Requested In Writing. You Can Answer By Submitting The Form In Attachment 9 To [email protected] No Later Than Wed 19.11.2025. The Question Form Contains Eighteen (18) Questions Regarding The Object Of Procurement And The Service To Be Procured. The Description Of The Procurement Object And Other Draft Material Of The Request For Tender Can Be Found In The Attachment Of This Announcement. The Procurement Unit Reserves The Right To Also Organize Supplier-Specific Meetings As Part Of The Implementation Of The Market Dialogue. Based On The Written Answers, The Procurement Unit Can Invite 3-6 Suppliers To Supplier-Specific Discussion Sessions With Ork. In The Journalist-Specific Discussion Sessions, The Purpose Is To Discuss The Content Of The Written Answers In More Detail And To Clarify The Information Given In Them. By November 21, 2025, The Procurement Unit Will Contact The Suppliers With Whom The Supplier Meeting Is To Be Arranged. The Aim Is To Organize The Supplier-Specific Discussions In Week 48 (November 25-27 Between 12 And 4 P.M.). Response Period 7-19 November 2025 Possible Questions Regarding The Implementation Of The Market Survey Can Be Sent To The Address [email protected] We Will Only Use The Answers For The Preparation Of The Relevant Project And The Request For Tender And They Will Be Treated As Confidential. Answering Does Not Bind Either Party, And The Procurement Unit Does Not Undertake To Implement The Procurement, Or To Implement It Based On The Answers. The Descriptions Or Specifications Presented In This Market Dialogue Or In The Accompanying Materials Are Not Binding On The Subscriber. Answering Also Does Not Affect The Position Of The Respondent In A Possible Tender, And Respondents Are Not Compensated For Participating. The Purpose Of The Market Dialogue Is To Map The Market Situation And Enable Market Players To Bring Out Information Related To Procurement.