Kaiku24 Oy Acts As The Procurement Entity In This Hr System Procurement. Kaiku24 Produces Digital Social Security Customer Service For Welfare Areas, The So-Called First Line, Which Includes E.G. Assessment Of The Clients Need For Treatment And Urgency, Solutions For The Need For Treatment, And Remote Reception And Counseling Services. During 2024, The Company Handled More Than One Million Contacts, Of Which More Than 50% Were Resolved In The First Line. Kaiku24 Is A Company Owned By The Welfare Regions Of South Karelia, Kymenlaakso, Varsinais Suomen, Satakunta And Kanta-Häme. The Company Employs Just Under 300 Employees, The Majority Of Whom Are Healthcare Professionals. The Object Of The Procurement Is An Hr System That Functions As A Software Service Over The Network (I.E. A So-Called Saas Service). The Aim Of The Procurement Is To Acquire A Ready-Made Modular, Easy-To-Use, Comprehensive Solution That Meets The Requirements Of Data Protection And Other Legislation, Which Can Be Used To Provide A Service Throughout The Life Cycle Of The Employment Relationship, From The Preparation Of The Employment Contract To The End Of The Employment Relationship. The Goal Is To Improve The Manageability And Usability Of Personnel Data At An Organizational Level, Whereby The Hr System Replaces Manual Data Processing And Data Maintenance In Excel Files. The Hr System Supports The Work Of Supervisors And Hr In Managing Personnel Information And Documents And Handling The Approval Process, As Well As By Reducing The Need To Use E-Mail When Handling Personnel Matters. The Hr System Improves The Quality Of Reporting And Speeds Up Reporting When All The Necessary Information Is In The Same System. The Hr System Also Facilitates The Visibility Of Employees Own Information And The Management Of Their Own Contact Information. The Hr System Must Enable Receiving Data From Other Systems And Transferring Them To Other Systems Using Modern Interface Interfaces. The Hr System Is Basically The Primary Source Of Master Data For Basic Personnel-Related Information And Service Relationship Information, In Which Case The Information Entered Into The Hr System Is Also Updated In The Salary And Working Time Systems. The Hr System Enables The Monitoring Of Kaiku24s Personnel Training And Qualifications And Related Alerts And Monitoring Reports. The Procurement Aims For A Comprehensive Hr System As A Ready-Made Solution That Offers Ready-Made Functions For All The Above-Described Areas And Managing Processes. The Procurement Units Goal Is That The Offered System Is Able To Implement The Functionality Required In The Request For Tenders Without Significant Customer-Specific Customization. A More Detailed Description Of The Procurement Object Is In Appendix 1. Description Of The Procurement Object.
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