The Contract Will Be For The Provision Of Southside Housing Association’S Managed Ict Service. This Includes Our Main Office At 135 Fifty Pitches Road, Glasgow; Our Subsidiary Office At 435 Shields Road, Glasgow And Our Mobile Working Staff Who Use Tablets And Phones While Out In Our Estates And In Residents’ Homes. You Will Work In Partnership With The Small It Team To Ensure The Annual Cycle Of Ict Support And Management, Installation And Administration Of Microsoft And Windows Licences, Hosting Of 21 Servers And Management Of 3Cx Phone System. The Association Owns Its Ict Infrastructure And Hardware. It Leases Servers From Our Current It Managed Service Provider. It Leases Telecommunication Lines And, In Some Instances, Uses The Servers Hosted By Software Database Providers. A Scope Of Works Is Listed In Document B. A Brief Outline Of Southside’S Infrastructure Is In Document C.
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