Tenders Are Invited For Systems Support Services – Provision Of It Services In The Field Of Maintenance And Development Of The Ms Dynamics Ax 2012 System
Tenders Are Invited For Systems Support Services – Provision Of It Services In The Field Of Maintenance And Development Of The Ms Dynamics Ax 2012 System
Systems Support Services – Provision Of It Services In The Field Of Maintenance And Development Of The Ms Dynamics Ax 2012 System. 1. The Subject Of The Order Is The Provision Of It Services In The Field Of System Maintenance Services And System Development Services Maintained In The Iaas Model (Infrastructure As A Service) In The Ms Azure Environment Connected To The Ordering Partys Internal Network Via A Vpn Channel, Supporting The Ordering Partys Own Management Processes, Consisting Of The Following Components: 1.1 Ms Dynamics Ax 2012 R3 With An Ms Sql Server Enterprise Edition Database, Along With The Implemented Modules That Were Modified For The Ordering Partys Needs During The System Implementation, 1.2 Biztalk Data Bus With Converter, Ensuring Integration With External Systems, 1.3 Business Intelligence Reporting Subsystem With Ms Sql Server 2016 Or Newer Database. 2. The Subject Of The Order In The Basic Scope Of System Maintenance Services Is/Are: 2.1 Services For Accepting Error Reports And Other Notifications 24/7/365, 2.2 Responding To Notifications, In Accordance With The Times Specified In Table No. 1 - Sla For Website Services In Annex No. 1 To The Agreement - Description Of The Subject Of The Order., 2.3 Resolving Notifications, In Accordance With The Times Specified In Table No. 1 - Sla For The Website Services In Annex No. 1 To The Agreement - Description Of The Subject Of The Order, 2.4 Assistance In Making Changes To The Software Configuration And Making Such Changes At The Request Of The Ordering Party, 2.5 Maintaining And Providing Communication Channels, 2.6 Conducting Or Participating In Communication With The Software Manufacturer In Cooperation With The Ordering Party, 2.7 Maintaining Updates Of The Technical Documentation Of The System. 2.8 Preparing Conversion Maps For The Converter, 2.9 Repairing Algorithms In The Converter, 2.10 Monitoring And Eliminating Performance Problems. 3. The Subject Of The Contract Under The Option Right Is: 3.1 Provision Of System Development Services Consisting In The Design, Delivery And Implementation Of New System Functionalities Based On The Requirements Submitted By The Ordering Party Within The Pool Of 12,000 Man-Hours, 3.2 Provision Of Documentation For New System Functionalities, 3.3 Transfer Of Intellectual Property Rights And Transfer Of Source Codes For New Functionalities System, 3.4 Providing Warranty Services For New Functionalities, 3.5 Providing Support Services In System Administration For New Functionalities Constituting An Integral Part Of The System, 3.6 Enabling Knowledge Transfer, 3.7 Granting Or Ensuring Appropriate Licenses. 4. A Detailed Description Of The Subject Of The Order Is Included In The Draft Contract Constituting Annex No. 6 To The Swz.
We takes all possible care for accurate & authentic tender information, however Users are requested to refer Original source of Tender Notice / Tender Document published by Tender Issuing Agency before taking any call regarding this tender.
