Systems Support Services – Providing Proactive Support And Reactive Support Services For The Microsoft Azure Platform.. 1. The Subject Of The Order Is: 1) Within The Scope Of The Basic Order: 1. Provision Of The Proactive Support Service For A Maximum Of 609 Man-Hours, 2. Provision Of The Reactive Support Service For The Microsoft Azure Platform And Services Owned By The Ordering Party. 2) In The Scope Of The Order Covered By The Option Of Providing The Proactive Support Service In A Maximum Amount Of 272 Man-Hours. 2. A Detailed Description Of The Subject Of The Order Is Included In Volume Iii Swz - Opz And Volume Ii Swz - Ppu.
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