Tenders Are Invited For Hiring A Facilitator To Collect Citizen Feedback On The Effectiveness Of Accountability And Transparency Of School-Level Management Structures

Tenders are invited for Hiring a Facilitator to Collect Citizen Feedback on the Effectiveness of Accountability and Transparency of School-Level Management Structures. . Location: Kigali Deadline: Monday, 10/11/2025 17:00 Background Effective and transparent school-level management structures, such as School General Assemblies, Parent-Teacher Committees (PTCs), and School Management Committees (SMCs) are critical for ensuring quality education, accountability, and community participation. However, there is limited systematic feedback from citizens, especially parents and community members, on how these structures function and how transparent and accountable they are in managing school resources and decision-making processes. To strengthen citizen engagement and improve education governance. REFAC is seeking to hire a facilitator to collect and document citizen feedback on the effectiveness of these accountability and transparency mechanisms at the school level. 2. Purpose of the Assignment The main purpose of this consultancy is to collect, analyze, and report citizen feedback on the effectiveness, inclusiveness, accountability, and transparency of school-level management structures to inform evidence-based advocacy and program improvement. 3. Specific Objectives The facilitator will: Gather citizen perspectives (parents, students, teachers, community leaders) on the functioning of school management structures. Assess the level of transparency and accountability in school decision-making and financial/resource management. Identify key challenges and barriers affecting citizen participation in school governance. Document good practices and recommendations for improving accountability and transparency. 4. Scope of Work The facilitator will undertake the following tasks: Develop and validate data collection tools (FGD guides, interview questions, and feedback forms). Conduct focus group discussions (FGDs) and key informant interviews (KIIs) with parents, teachers, students, and local leaders in selected schools. Ensure inclusion of diverse groups, including women, youth, and persons with disabilities. Compile and analyze the collected data to identify trends, gaps, and opportunities. Produce a comprehensive Citizen Feedback Report with clear findings and recommendations. Present findings in a feedback meeting/workshop with stakeholders. Tender Link : https://www.jobinrwanda.com/job/terms-reference-hiring-facilitator-collect-citizen-feedback-effectiveness-accountability-and