Call Center – Emasesa Multichannel User Service. Provision Of The Emasesa Multichannel Attention Service Which, With Criteria Of Accessibility, Universality And Quality, Includes The Following Services: 1. Call Reception. 2. Issuance Of Calls, 3. Email Service, 4. Whatsapp Channel Service, 5. Chatbot Service Both At A Commercial And Usability Level That Will Be Inserted In The My Emasesa App, Emasesa Online Office And Web, 6. Service Of Other Service Channels That Could Emerge During The Execution Of The Contract And 7. Social Network Management.
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