Tenders Are Invited For The Object Of The Contract Is The Provision Of The Warranty Service, Support And Updates Of The Hardware That Acció Has In Its Data Processing Center And Which Must Be Renewed Annually, Including The Supply And Replacement Of Parts Or Devices Necessary For The Correct Operation Of The Cpd That Need To Be Replaced During The Warranty Period. Specifically, The Object Of The Contract Is The Warranty And Maintenance Service For The Equipment Detailed In The Technical Specifications (Ppt), Which Must Provide Essential Care Support Coverage With The Following Features:  Spare Parts In 6 Hours Maximum, 24*7 Telephone Support.  Access To Software And Firmware Updates.  Alert Monitoring, Automatic Opening Of Requests And Remote Diagnosis.

The Object Of The Contract Is The Provision Of The Warranty Service, Support And Updates Of The Hardware That Acció Has In Its Data Processing Center And Which Must Be Renewed Annually, Including The Supply And Replacement Of Parts Or Devices Necessary For The Correct Operation Of The Cpd That Need To Be Replaced During The Warranty Period. Specifically, The Object Of The Contract Is The Warranty And Maintenance Service For The Equipment Detailed In The Technical Specifications (Ppt), Which Must Provide Essential Care Support Coverage With The Following Features:  Spare Parts In 6 Hours Maximum, 24*7 Telephone Support.  Access To Software And Firmware Updates.  Alert Monitoring, Automatic Opening Of Requests And Remote Diagnosis.