Tenders Are Invited For Software Package And Information Systems – Sap_Hcm_Thirdsystem

Software Package And Information Systems – Sap_Hcm_Thirdsystem. As Part Of The Project, A New It Landscape Is Being Built For The Human Resources Sector. The Core Component Of The Landscape Will Be Sap Hcm For S/4Hana (Sap Hcm First Approach). However, It Does Not Always Make Sense To Map All Functionalities Exclusively In Sap Hcm. The It Service Provider Must Therefore Describe In Detail Which Processes And Data Should Be Sensibly Integrated Into Sap Hcm For S/4Hana And Which Functionalities Should Be Covered By Alternative Solutions Or Third-Party Software. These Decisions Must Be Justified Based On The Needs Of The Municipality As Well As Technical And Economic Aspects. In Addition, It Is Crucial To Define All The Necessary Interfaces Between The Different Systems. The Service Provider Must Ensure That The Interfaces Between Sap Hcm And The Third-Party Application Used Function Reliably And Seamlessly To Ensure Smooth Data Exchange And Consistent Processes. These Interfaces Should Take Into Account Both The Technical Requirements And The Functional Dependencies And Be Documented To Ensure A Long-Term Stable It Landscape. The Bidder Must Ensure That The Continuous Operation Of The System Is Guaranteed By Appropriate Human And Technical Resources. This Includes Not Only Ongoing System Support And Troubleshooting, But Also General User Support During Productive Use. In Addition, The Bidder Is Obliged To Promptly Implement New Or Changed Requirements That Arise In The Course Of Practical Application. This Particularly Includes The Further Development Of The System In Accordance With The Technical Needs And Organizational Framework Conditions Of The Municipality. To Ensure Stable, High-Performance And Reliable Operation Of The Solution, Binding Service Level Agreements (Slas) Must Be Concluded With The Bidder. The Slas Regulate In Particular System Availability, Response And Recovery Times In The Event Of Disruptions, As Well As Support And Maintenance Services. The Bidder Must Include A Standard Version Of His Slas With The Offer. This Becomes Part Of The Contractual Evaluation And Forms The Basis For The Later Company Agreement.