Tenders Are Invited For Technical Computer Support Services – Technical Assistance And Subscription Services For Updating Integrated Systems In Sp Zoz In Łapy

Tender Detail

103752981
692116-2025
Self-Funded
Tenders Are Invited For Technical Computer Support Services – Technical Assistance And Subscription Services For Updating Integrated Systems In Sp Zoz In Łapy
NCB
central europe
European Union
17-11-2025

Work Detail

Technical Computer Support Services – Technical Assistance And Subscription Services For Updating Integrated Systems In Sp Zoz In Łapy. The Subject Of The Order Is The Service Of Technical Assistance And Subscription For Updating Integrated Systems In Sp Zoz In Łapy For A Period Of 36 Months In Accordance With The Specifications: Generic And Quantitative, Which Constitute The Description Of The Subject Of The Order: (Appendix No. 7 To Swz - Assortment And Price Form, Annex No. 2 To Swz - Designed Provisions Of The Contract And Annex No. 8 To Swz - Description Of The Subject Of The Order). In The Specifications Of The Subject Of The Order, Each System Module (E.G. Ks-Medis, Ks-Somed, ​​Ks-Asw, Ks-Solab, Ks-Pps, Ks-Fkw, Ks-Esm, Ks-Zzl) Was Described Using The Phrase Technical Support And Update Subscription. This Concept Includes Two Main Elements: 1. Technical Support: It Means That The System Supplier Provides Full Support In The Event Of A Failure Or Malfunction Of A Given Module That Is Not Due To The Users Fault. • Includes Diagnosing Problems, Removing Errors, Restoring Proper System Operation And Ongoing Technical Advice, • Guarantees That In The Event Of A Failure, The Suppliers Service Will Take Corrective Actions And Ensure Continuity Of System Operation. 2. Update Subscription: Provides The Right To Ongoing Software Updates, Including: • Implementation Of Changes Resulting From New Regulations And Regulations Of The National Health Fund, • Database Updates (E.G. Drug Database), • Introduction Of New Functionalities Required By Supervisory Institutions, • Corrections Increasing The Security And Stability Of The System. Thanks To The Above, Each Module Indicated In The List Will Be Covered By Both Service Support And The Possibility Of Ongoing Updates In Accordance With Applicable Requirements, Which Will Guarantee The Efficient And Uninterrupted Functioning Of The Hospitals It Systems.

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