GTR 103687926

Tenders Are Invited For Telecommunications Services – Provision Of Fixed Voice Telecommunications Service And Internet, For The Needs Of Unss, Including Specialized Supplies And Services Related To This Activity

ICB — International Competitive Bid Closed Eastern Europe
Tender Information
GTR Reference
103687926
Tendering Authority
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Tender No
695731-2025
Financer Name
Self-Funded
Work Title
Tenders Are Invited For Telecommunications Services – Provision Of Fixed Voice Telecommunications Service And Internet, For The Needs Of Unss, Including Specialized Supplies And Services Related To This Activity
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
Eastern Europe
Political Region
Balkans,European Union,G20
Last Date of Bid Submission
21-11-2025 Closed
Work Detail
Telecommunications Services – Provision Of Fixed Voice Telecommunications Service And Internet, For The Needs Of Unss, Including Specialized Supplies And Services Related To This Activity. The Purpose Of This Order Is To Provide Fixed Voice Telecommunication Service And Internet Services For The Needs Of Unss, Including Specialized Supplies And Services Related To This Activity. The Subject Of The Service Includes Activities On: -​​​​ Providing Support For A Virtual Telephone Exchange With Minimum Functionalities, According To The Content Of The Technical Specification; ​​​​​​​​​- Provision Of 1 Single Number Of The Type 07000Ххххх For Making Calls By Users For The Purpose Of Using Customer Service, Which Are Paid According To The Tariff Plan Of The End User; - Provision, Upon Additional Request By The Contracting Authority, Of An Ip Telephone Type 1,2,3,4 - With Minimum Parameters, According To The Content Of The Technical Specification; - The Contractor Should Build Integrated Call Centers With An Unlimited Number Of Agents, Queues, Inquiries And Statistics, Without Additional Costs At The Unss Address On Computer Equipment Provided By The Contracting Authority. - Providing Connectivity, Access To The Internet With Speed And Functionality According To The Technical Specifications; - Ensuring The Preservation Of The Existing Unss Numbering Plan. - Provision Of A Number Of Minutes For Calls In The Operators Network And Included In The Subscription Fee. - Ensuring The Ability To Make Incoming And Outgoing Voice Telephone And Fax Calls From And To All Fixed And Mobile National Networks And To International Networks For Making Local, Long-Distance, International Calls And Calls To Mobile Operators. - Provision Of Free Calls To National Numbers For Access To Emergency Calls - 150,160,166 And To The Single European Number For Emergency Calls - 112. - ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ - Providing An Opportunity For Telephone Reference Services. - Providing The Ability To Identify Incoming And Outgoing Calls (Clip). - To Offer Conditions For Providing A Package Of Additional Services. - Providing The Possibility Of Online Access To Electronic Invoices, Separately For Telephone Ones. The Invoices Should Contain Information On The Duration And Value Of The Telephone Calls Made According To Their Type - Local, Long-Distance, International, As Well As Calls To Other Networks (For Any Other Network). - Provision Of Information On The Pricing Method - Conditions For Reporting The Value Of The Call: Period And Value Of The Initial Tariffing Of The Call, Reporting The Duration Of The Call. - Providing The Opportunity To Provide The Defense With Internet Access Upon Request By The Contracting Authority - For An Additional Fee; - Providing An Opportunity, At The Request Of The Contracting Authority - For An Additional Fee To Provide Rpa-Automated Services For The Generation Of Personalized, Telephone, Notification Calls, Analytical Process Activities, Robotic Operations And Others For The Needs Of The Unss And Other Structures Of
Key Value
Tender Value
600,000 - BGN
Tender Documents
Global Tender Document
5247eb38-326e-446c-a0f4-876892463416.html
Attachments
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  • Tendering Authority
  • Publication Document (Tender Document / Tender Notice)
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