Tenders Are Invited For Procurement Of Kotidigitalu Coordinating

The Subject Of The Procurement Is The Coordination Of Digital Support Work Done As A Volunteer, At Customers Homes. Coordination Includes Work For Which The Service Provider Is Responsible For Implementation, Content, Quality And Monitoring. In Practice, The Coordinator Ensures That The Skills Of The Volunteers And The Needs Of Customers Who Need Home Digital Support Meet. The City Of Helsinki Has Contributed To The Possibility For City Residents To Receive Digital Support In The Use Of It Applications, Online Services, Computers And Other Digital Devices Since 1998. Digital Support Has Been Provided In The Citys Offices, By Phone Or Via The Network As Remote Digital Support. The Cornerstones Of The Support Have Been The Digital Supporters Who Do Voluntary Work And The Organizations That Coordinate The Work With Which The City Cooperates. With The Help Of Digital Support Provided At Home, We Want To Make It Possible For All City Residents To Do Business Online. For Many People Who Need Help, It Is Difficult Or Impossible To Come To Offices Such As Libraries Or Service Centers To Get Digital Support. The Limitation May Be Age, Mobility Impairment, Mild Disability Or Another Reason. For These People, Digital Support Offered At Home Is Often The Only Way To Get Help Using Digital Services And Devices. The City Of Helsinki Wants To Support Activities That Are Free Of Charge For Helsinki Residents Who Need Digital Support. The Home Digital Support Produced By The Service Provider Must Be Based On Volunteers, Whose Work Is Coordinated And Supported. The Procurement Value Is A Maximum Of 30,000 Euros Per Year, I.E. 120,000 Over Four Years. The Procurement Unit Does Not Commit To Any Procurement Quantities.