Tenders Are Invited For Consulting For The Standardization Of Procedures For Providing Services To Victims Closing Date: 24 Oct 2025 Type: Consultancy Terms Of Reference Individual Consultant No. 2802.1.1.1 Consulting For The Standardization Of Procedures For The Provision Of Services To Victims Of The Institutions Of The National Council Against Trafficking In Persons El Salvador 1. Background And Justification: Involving Victims In The Court Process Can Be An Incredibly Empowering And Healing Experience. However, Victims Must Decide If They Want To Participate And Must Be Prepared For The Type Of Testimony Or Evidence They Will Have To Provide, And What The Possible Outcomes Might Be. They Also Need To Trust The People They Interact With During The Prosecution Process. The Pan American Development Foundation (Padf) Believes In Creating A Hemisphere Of Opportunity For All People. For 60 Years, Padf Has Worked To Create Opportunities And Address Challenges That Affect The Entire Region, Fostering Healthier, More Just, Peaceful, Resilient, And Sustainable Communities. We Partner With And Empower Civil Society, Governments, And The Private Sector For The Common Good Of The Region. In This Context, The Pan American Development Foundation (Padf) Proposes To Implement A Project Aimed At Strengthening Access To Justice For Victims Of Human Trafficking And Reducing Impunity For Perpetrators. The Project Builds On Padfs More Than Six Years Of Experience In Central America On Human Trafficking, Its Collaboration With The Bureau Of International Narcotics And Law Enforcement Affairs (Inl), And Its Consolidated Presence In El Salvador As A Trusted Partner In The Region. The Project Is Justified By The Urgent Need To: Update And Harmonize The Protocols For Attention And Referral To Victims, With A Differentiated And Rights-Based Approach. Strengthen Inter-Institutional And Intersectoral Coordination Between Government And Civil Society. Increase The Technical Capacity Of Justice Sector Operators To Investigate, Prosecute, And Punish Trafficking Cases With A Trauma-Informed Approach. Ensure That Survivors Of Human Trafficking Have The Necessary Support To Actively Participate In Judicial Processes And Access Adequate Protection Services. 2. Objective: The General Objective Of The Consultancy Is To Standardize The Inter-Institutional Procedures For The Care Of Victims Of Trafficking In Persons Of The National Council Against Trafficking In Persons In El Salvador, Through A Participatory Process Of Review, Improvement And Validation Of Procedures, In Order To Strengthen The Quality, Coherence And Sustainability Of The Provision Of Services. Avoiding Revictimization And Guaranteeing Comprehensive And Coordinated Care. Specific Objectives: Conduct A Technical And Participatory Review Of The Current Inter-Institutional Protocol, Standard Operating Procedures, And Other Documents Related To The Care Of Victims Of Trafficking In Persons, Identifying What Obstacles Those Who Provide Care Face And In Which Areas Need Improvement, Ensuring That The Procedures Truly Respond To The Needs Of Victims And Those Who Accompany Them. Develop A Report Of Findings And Recommendations That Consolidates The Evidence Collected Through Documentary Review, Interviews And Focus Groups With Key Stakeholders, Aimed At Proposing Adjustments For The Improvement And Standardization Of Procedures. Provide Technical Support In The Drafting, Validation, And Institutionalization Of Updated Normative Documents, In Coordination With The National Council Against Trafficking In Persons, Padf, And Key Institutional Partners. Design And Facilitate A Process Of Inter-Institutional Socialization Of The New Procedures, Aimed At Key Actors Of The National Council Against Trafficking In Persons. Ensure The Approach Of Non-Revictimization, Differential Approach And Institutional Sustainability Throughout The Process Of Standardization And Socialization Of Protocols, Taking As A Reference Regional Good Practices, Including The Experience Of Svet In Guatemala. This Consultancy Responds Directly To The Following Activity: Standardize Procedures Across All Government Institutions In El Salvador By Reviewing, Updating, Or Creating, As Necessary, Protocols And Guidelines For Institutions That Provide Services To Victims Of Human Trafficking To Reduce Revictimization. 3. Responsibilities Of The Consultant: The Consultant Will Be Responsible For Facilitating The Process Of Standardization And Socialization Of Procedures For The Care Of Victims Of Trafficking In Persons, In Close Coordination With Padf And The National Council Against Trafficking In Persons. To This End, He/She Must: Conduct A Thorough And Participatory Review Of The Inter-Institutional Protocols, Guidelines, Standard Operating Procedures (Sops), And Other Documents In Force Used By Salvadoran State Institutions That Provide Care To Victims Of Trafficking In Persons. Conduct Qualitative Consultations (Focus Groups, Interviews And/Or Dialogue Workshops) With Key Stakeholders In The Public Sector And Specialized Agencies, In Order To Identify Gaps, Outdated Practices And Areas For Improvement In Existing Procedures. Prepare A Technical Analysis Report That Consolidates The Findings Of The Documentary Review And The Consultation Process, Including Clear And Contextualized Recommendations For The Updating And Standardization Of Procedures. Draft An Updated And Standardized Proposal For The Protocol And/Or Care Guidelines, Incorporating A Non-Revictimization Approach And Paying Attention To The Differentiated Needs Of Victims. Coordinate With Padf And The National Council Against Trafficking In Persons The Process Of Technical And Institutional Validation Of The Proposed Documents, Including The Incorporation Of Observations, Adjustments, And Final Approval. Ensure That The Whole Process Promotes Institutional Sustainability, Incorporating National And Regional Good Practices (Such As The Svet Experience In Guatemala), Encouraging The Appropriation Of The Instruments By The Responsible Actors. Deliver All Products In A Timely Manner, In Accordance With The Quality Standards Established By The National Council Against Trafficking In Persons And Padf, And Participate In Follow-Up Or Feedback Meetings That Are Required During The Execution Of The Consultancy. 4. Place(S) Of Assignment: This Consultancy Will Be Carried Out Remotely And Will Require The Performance Of Some Face-To-Face Activities Of Consultation And Presentation Of Products Within The Salvadoran Territory, As Established By Government Institutions. 5. Candidate Profile: The Ideal Candidate Must Possess The Following: Academic Background: University Degree In Legal Sciences, Social Sciences, Psychology, Social Work, Public Policy Or Related Careers. Postgraduate Training In Victim Care, Access To Justice Or Related Areas Will Be Valued. Professional Experience: Minimum 5 Years Of Proven Experience In Processes Of Design, Review Or Implementation Of Inter-Institutional Protocols Or Public Policies In Contexts Of Protection, Assistance Or Justice For Populations In Vulnerable Situations. Demonstrated Experience In The Field Of Human Trafficking, Protection Of Children And Adolescents And Attention To Victims. Experiencia Previa En Consultorías Técnicas O Facilitación De Procesos Participativos, Incluyendo Recolección De Insumos Cualitativos (Grupos Focales, Entrevistas, Talleres). Experiencia En Análisis De Políticas Públicas, Redacción Técnica Y Elaboración De Informes Diagnósticos Con Recomendaciones Concretas. Conocimientos Y Habilidades Clave: Conocimiento Actualizado Del Marco Legal Salvadoreño E Internacional Sobre Trata De Personas, Protección De Víctimas. Capacidad Para Aplicar Enfoques Basados En No Revictimización Y Enfoque Diferencial En Los Procesos Técnicos. Habilidades De Comunicación Asertiva, Empatía Y Escucha Activa, Especialmente Al Interactuar Con Sobrevivientes O Actores De Primera Línea. Habilidad Para Articularse Con Actores Gubernamentales, Organismos Internacionales Y Sociedad Civil, Con Un Enfoque Colaborativo Y Diplomático. Dominio De Herramientas De Sistematización, Análisis Documental Y Presentación De Resultados De Forma Clara Y Estructurada. Otros Requisitos: Disponibilidad Para Reuniones Presenciales O Virtuales Con Padf Y El Consejo Nacional Contra La Trata De Personas. Capacidad De Organización, Cumplimiento De Cronogramas Y Entregables. Deseable: Conocimiento Del Contexto Salvadoreño Y Experiencia Previa Con Proyectos Financiados Por Organismos Internacionales. 6. Mecanismo Contractual: Para La Realización De Esta Consultoría Se Cuenta Con Un Presupuesto Máximo De Seis Mil Dólares De Los Estados Unidos De América ($6,000.00) A Continuación, Se Presenta Una Tabla De Entregables: Calendario De Hitos/Entregables Fecha Estimada De Finalización: 20 De Noviembre 2025 Hito: Aprobación Del Plan De Trabajo Y Cronograma Detallado De La Consultoría. Entregables: Plan De Trabajo, Metodología De La Consultoría Que Incluya Instrumentos De Recolección De Datos (Guías, Grupos Focales, Entrevistas U Otros Que Se Utilicen En El Proceso De Recolección) Y La Tabla De Contenidos Para El Informe. Porcentaje Del Total: 20% Del Total Fecha Estimada De Finalización: 15 De Diciembre De 2025 Hito: Entrega Del Informe Diagnóstico Con Hallazgos Y Recomendaciones Sobre Protocolos Vigentes. Entregables: Informe De Análisis Sobre Los Protocolos, Directrices, Poe, Etc. Vigentes Para Las Instituciones Que Prestan Servicios A Las Víctimas De Trata De Personas. Porcentaje Del Total: 25% Del Total Fecha Estimada De Finalización: 30 De Enero De 2026 Hito: Propuesta Validada De Protocolo/Directrices Actualizadas Para La Atención A Víctimas. Entregables: Protocolo O Directrices Actualizados Y Normalizados Para La Prestación De Ser Tender Link : Https://Reliefweb.Int/Job/4181775/Consultoria-Para-La-Estandarizacion-De-Procedimientos-Para-La-Prestacion-De-Servicios-Victimas
