Local Area Network Services - Tendering Of Contract On Operation And Development Of Network Infrastructure. I. Background And Purpose: The Contracting Entity Offers A Contract Regarding Operation, Maintenance, Monitoring, Support And Further Development Of Networking And Network Security Of The Data Communication Network At The Contracting Entity Locations In Eastern Denmark. The Contracting Entity Owns The Network, Which Consists Of Lan, Wlan, Wan, Firewalls, Vpn, Ddi, Adc/Load Balancing And Management Tools. The Network Components Currently Consist Of. By Hp Aruba Switche, Routers, Access Points And Controllers, And In Addition Palo Alto Firewalls, Infoblox Ddi/Ntp, F5 Adc/Load Balan-Cing And Hp Aruba Clearpass Aaa. The Network Must Be Operated On Contracting Enthusiasts A Total Of Approx. 100 Locations That Include Data Centers, Hospitals, Group Centers And A Number Of Smaller Locations Located In Eastern Denmark As Specified In The Contract. The Network Consists Of Approx. 25,000 Components, Including Approx. 21,000 Access Points And Approx. 3000 Switche. The Network Is A Prerequisite For The Stable And Efficient Operation Of 11 Hospitals As Well As A Number Of Ambulatories, Psychiatric Centers, Etc. Within The Area Of Responsibility, Which Includes Is Characterized By Great Complexity And Criticality. The Network Thus Has A Special Character As Well As A Significance For The Supply Of Healthcare To Citizens In The Capital Region And The Future Region Of Eastern Denmark. The Implications Thereby Are Reflected In The Organization Of The Tender, Including The Specification Of The Contracts Services And Service Objectives. From The Establishment Of The Region Of Eastern Denmark, The Current Region Of Zealands Need For Network Operations, Etc. Could Also Be Supported With This Contract. In This Connection, Necessary Transition Tasks Can Be Ordered As Ordering Services Under This Contract, After Which The Delivery Of Ongoing Services Can Be Scaled Under The Contract. Ii. Main Services: A) Transition Of Networking And Other Services From The Capital Regions Existing Supplier, Including The Acquisition Of The Responsibility For The Operation And Maintenance Of The Network, The Implementation Of Any Necessary Changes To The Network. The Transition, Testing Of The Network And Establishing The Suppliers Organization For The Provision Of The Other Services Of The Contract. B) Ongoing Services: B.1) Network Operation: The Supplier Must Ensure Efficient And Stable Operation Of The Network Under Compliance With Service Targets For, Among Other Things. Accessibility, As Well As Assistance In Scaling The Network In Accordance With The Customers Needs. In This Context, The Supplier Must Include: Provide Backup And Restore Of Network Components, Logging, Segmentation Of Local Networks, Monitoring, Capacity Management And Operating Reporting. As An Integral Part Of The Operation, The Supplier Must Maintain The Network, Including Own Update Of Operating System, Firmware, And Pacches, As Well As Replacing Network Components And Conducting Re-Configuration Of These. The Supplier Must Also Take Care Of Network Security, Among Other Things. Perimeter Security, Remote Access, Management Of Access Rights To Network Equipment, As Well As Network Help Services In The Customers Lan. B.2) Support: The Supplier Must Path
