Tenders Are Invited For File Servers-Upgrade Of High-Performance Disk Systems As Part Of The National Recovery And Resistance Program 2021-2026. Inside The Investment C2.3. R3 -I1 - Upgrading Of The Center Of Shared Services

File Servers-Upgrade Of High-Performance Disk Systems As Part Of The National Recovery And Resistance Program 2021-2026. Inside The Investment C2.3. R3 -I1 - Upgrading Of The Center Of Shared Services. The Subject Of Procurement Is An Upgrade Of Existing Discus Systems Of High Performance Of The Center Of Shared Services, Which Includes Hardware Capacity Upgrades And Technical Support Upgrades. The Aim Of The Upgrade Is To Ensure An Increase In The Available Space For Storage Of Data While Maintaining Performance, Reliability And Functionality That Provides An Existing Solution And To Ensure The Constant Technological Modernization Of The System Without The Need For Future Hardware Replacements. It Is Necessary To Deliver The Hardware Upgrades In Accordance With The Technical Specification, To Install The Same In The Existing Equipment On The Primary (Apis It D.O.O. Čabdin 73 Data Center, Jastrebarsko) And Secondary (Apis It D.O.O. Paljetkova 18, Zagreb) Location. A Detailed Description Of The Procurement Subject Is In The Technical Specifications That Are Annex To This Procurement Documentation And Quantities Stated In The Cost. In Case The Bidder Offers Equivalent Technology, The Use Of Them Must Not Cause Additional Costs By The Client, That Is, If Equivalent Technology Requires Implementation Of The New Or Alternating Existing Platforms Or Integration Of The Same Components Of The Cdu Platforms, Changes And Migration Of Existing Systems Within The Cdu Platform, Expenses For These Activities. The Production Guarantee And Technical Support For A Minimum Duration Of 3 Years At The User Location (Online) Includes: • Continuous Monitoring Of A System Containing A Proactive And Predictive Analytics Of Events Predictions. • Continuous Upgrades Without Interruption Of Work: Replacements And Upgrades Of Components (Controllers, Disks, Firmware) Without Affecting The Availability Of Data Or The Need For Data Migration. • Technical Support 24X7x365, Included In The Price Of The Service With Parameters: O Decisive Deadlines According To The Weight Of The Incident:  P1 (Critical Error): Initial Response Within 15 Minutes Of The Incident  P2 (High Priority): Initial Response Within 1 Hour Of The Incident Application  P3/P4 (Medium/Low Priority) P1 (Critical Fault) Incident Within 4 Hours Of The Expiration Of The Response. About The Replacement Of Any Hardware Component Within 4 Hours Of Applying For A High Availability Of 99,9999%, Counting All Maintenance And Upgrading Of The System To New Generations. O Guaranteed Full Performance At The Hardware/Software Of The System, As Well As In The Case Of Hardware Components O, During The Agreed Extended Technical Support, There May Be No Degradation Of Performance Of The Subject Systems In Question • All Software Licenses, Patches, Safety Upgrades And New Functionality Included As Part Of The Extended Technical Support. • Replacing Outdated System Components At No Additional Costs