GTR 102732837

Tenders Are Invited For Repair And Maintenance Services Maintenance Of Linear Accelers / 2025.

ICB — International Competitive Bid Closed central europe
Tender Information
GTR Reference
102732837
Tendering Authority
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Tender No
643485-2025
Financer Name
Self-Funded
Work Title
Tenders Are Invited For Repair And Maintenance Services Maintenance Of Linear Accelers / 2025.
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
central europe
Political Region
European Union
Last Date of Bid Submission
31-10-2025 Closed
Work Detail
Repair And Maintenance Services Maintenance Of Linear Accelers / 2025.. Under A Contract Of Contract, Varian Medical Systems (Factory Number: 2148) Is A Linear Accelerator And Varian Aria/Eclipse Irradiation Design And Oncology Information System Prevention Prescribed By Manufacturer, Troubleshooting In Case Of Failure. Services: - Create A Local First Line Support: Local Parts Base And A Group Of People With Appropriate Expertise; - Preventive Maintenance: The Manufacturers Requirements, But At Least Four Times A Year, At A Pre -Arranged Time, As Part Of Which Shall Be Carried Out For The Equipment. The Duration Of The Planned Preventive Maintenance Is Not Considered To Be Operating Time; - Provision Of Remote Diagnostics: Via Router With Its Own Software; - Troubleshooting: During The Availability Time, Starting Within 24 Hours, With An Unlimited Number Of Exit, With An Unlimited Number Of Exit, And May Always Be On The Basis Of A Unique Order During The Availability; - Availability: Monday To Friday From 8Am To 5Pm; - Receive An Error Report: Error Reports Are Received By Non -Stop (24 -Hour) Call Center; - Reaction Time: Start Troubleshooting With A Remote Diagnosis Within 1 Hour Of Error Reporting, And In Case Of On -Site Troubleshooting Within 24 Hours; - Implementation Of Security And Operating Safety Changes: Based On The Manufacturers Requirements; - Completion Of Software Updates, Modifications: Making Free Changes Available On The Basis Of The Manufacturers Requirements, Including Upgrade, As Upgrade Is Not The Subject Of This Public Procurement Procedure; - Component Supply For Maintenance: The Service Provider Obtains Materials And Parts Necessary For The Maintenance Of The Equipment And, When Installed, Transfer The Device To The Device; - Component Supply For Troubleshooting: The Service Provider Obtains The Replacement Parts Necessary For Troubleshooting The Equipment And, When Installed, Transfer The Appliance; - Activities Related To Maintenance: Performing Any Service Tasks Related To The Relocation Of Mobile Devices And Technical Support For The Use Of Equipment, Counseling - Operational Safety: At Least 98 % Per Year (According To The Tenderers Offer). The Contracting Authority Expects The Tenderer To Provide Telephone Customer Service For The Maintenance Activity And To Troubleshoot Remotely. The Contracting Authority Requires A Contractual Contract That The Contractor Contracted At The Latest At The Time Of The Conclusion
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Tender Value
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Tender Documents
Global Tender Document
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  • Tendering Authority
  • Publication Document (Tender Document / Tender Notice)
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