Customer Services - Customer Services From July 2026 For The Bwtarif. Baden-Württemberg-Tatrif Gmbh (Bwtg) Provides Services For The Transport Companies Supporting The Bwtarif And Is Responsible For Controlling Communication At The Bwtarif And Ensuring A Central Contact Point For Customer Inquiries. This Is To Be Operated By An External Contractor. The Bwtg Is Therefore Looking For Support In Carrying Out The Customer Service From July 2026. For The Bwtarif, A Customer Service For Tariff And Timetable Information, Complaints And Suggestions That Can Be Reached Around The Clock Was Set Up By Telephone And Online Contact Form. In Addition To The Customer Service Offers Of The Railway Traffic Companies, The Bwtarif Customer Service And Forms The Central Point Of Contact For Information About The Management. In Addition, Public Transport Timetable Information For Trips Within Baden-Württemberg Are Granted. The Shareholders, Tev Transport Companies And Licensed Sales Service Providers Are Encouraged To Actively Point Out Their Customers About The Customer Service Of The Bwtarif. From Q4 2025, The Customer Service Of The Ovs Will Offer Customers Of The Ovs If You Have Any Questions About The Ticket Purchase 1St Level Support.
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