Tenders Are Invited For Enhancement Of Hd Agents Apps

Tenders are invited for Enhancement of Hd Agents Apps Fees QR 500 Bid Bond QR 50,000 Tender Name: Enhancement Of Hd Agents Apps Type: LTC KAHRAMAA Tender Number: LTC/2094/2023 Monaqasat Tender Number: 2025/5445 Status: Open Department: Materials Purchased At: Purchase of Tender Documents from the Government Procurement Portal (The Unified Website of State Procurement (https://www.monaqasat.mof.gov.qa) Start Purchase Date: 24-09-2025 07:30:00 End Purchase Date: 19-10-2025 12:30:00 Fees (QR): 500 Bid Bond (QR): 50,000 Bid Bond Validity Period (Days): 120 Submitted At: Quotations must be submitted in sealed envelopes addressed to: Secretary, Limited Tenders Committee. The closing date and tender number should be clearly written on the envelope. Tenders must be submitted at: Qatar General Electricity & Water Corporation KAHRAMAA, Limited Tenders Committee, KAHRAMAA Building No. (2), 15th Floor, Dafna Area Doha, State of Qatar. Submission Closing Date: 19-10-2025 12:00 PM Offer Validity (Days): 90 Description: KAHRAMAA, the leading provider of electricity and water in Qatar, has implemented the Cisco Unified Communications infrastructure and various third-party applications to improve the communication experience of its employees. The IT Service Desk has been equipped with the Unified Contact Center Express, which is easily accessible to all KAHRAMAA employees for reporting incidents, work orders, and IT solution requests. In line with its commitment to provide excellent services, KAHRAMAA is continuously seeking ways to enhance its communication infrastructure. As such, the organization is currently intending to augment the existing UCCX infrastructure with additional features. This move is aimed to further enhance the communication experience of KAHRAMAA employees, enabling them to work more efficiently and effectively. Notes: · Fees are non-refundable · The offer must be submitted with a bank guarantee (in the amount of provisional bid bond) issued by a Qatari Bank or by a bank operating in Qatar. · Offers are to be submitted separately, technical and commercial. · Successful bidder has to submit a Bank Guarantee (Performance Bond) with value equal to 10% of the awarded value. · KAHRAMAA has the right during the contract period, after approval of the committee, to increase or decrease the quantities, services or works, inline with the Tenders & Auctions Law and its regulations. · Last date for receiving clarification is 7 days before the Bid Closing Date. · Date for opening of the offer is on the next working day from Bid Closing Date, as per the Tenders Committee meeting. · If you face any difficulty for downloading the Tender Documents after Payments, please coordinate with IT Help Desk Administrator in the Government Procurement Portal (The Unified Website of State Procurement ([email protected]). Start Purchase Date: 24-09-2025 07:30:00 End Purchase Date: 19-10-2025 12:30:00 Submission Closing Date: 19-10-2025 12:00 PM Tender Link : https://www.km.qa/Business/Pages/Tenders.aspx