GTR 102289288
Tenders Are Invited For Communication Software Package-Waiting And Call Management For The Service Centers Of Knappschaft And The Minijob Headquarters
ICB — International Competitive Bid
Closed
Western Europe
Tender Information
GTR Reference
102289288
Tendering Authority
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Tender No
621178-2025
Financer Name
Self-Funded
Work Title
Tenders Are Invited For Communication Software Package-Waiting And Call Management For The Service Centers Of Knappschaft And The Minijob Headquarters
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
Western Europe
Political Region
European Union,G20
Last Date of Bid Submission
23-10-2025
Closed
Work Detail
Communication Software Package-Waiting And Call Management For The Service Centers Of Knappschaft And The Minijob Headquarters. The Subject Of The Tender Is The Provision And Implementation Of A Software/Service Solution For Intelligent Waiting And Recall Management Within The Contact Channels Voice And Online Services. In Addition, Corresponding Workshops Must Be Initiated And Expenses For The Establishment And Provision Of Various Configuration And Reporting Tools As Well As The Necessary Advisory And Training Efforts.
Key Value
Tender Value
Ref. Document
Tender Documents
Global Tender Document
4a63ecb3-6f16-4dd3-bdd3-8e2c71ca5fd5.html
Attachments
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- Publication Document (Tender Document / Tender Notice)
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