Bids Are Invited For Contracting Of Implementation, Configuration And Operation Of Artificial Intelligence Agent On Whatsapp, Including Supply Of Mobile Phone And Telephone Line (Chip) For Use Of The São Geraldo/Mg City Council Legislative Ombudsman, Intended For 24 Hours A Day, 7 Days A Week, Covering Receipt, Registration, Monitoring And Managing Manifestations, Complaints, Suggestions And Requests Of The Population, With Integration To Protocol Systems, With Integration With Protocol Systems And Issuance Of Management Reports, For A Period Of 12 Months, According To Conditions And Specifications Contained In This Term Of Reference.