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    • Tenders Are Invited For Helpdesk And Support Services – It Service Desk

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    101843119
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    586060-2025
    Self-Funded
    Tenders Are Invited For Helpdesk And Support Services – It Service Desk
    NCB
    You can view only after subscription.
    Western Europe
    European Union,G20
    22-09-2025

    Work Detail

    Helpdesk And Support Services – It Service Desk. Provision Of A Service Desk As A Central Point Of Contact For All It Disorders And Inquiries From Bew-Users (Spoc). The Subject Of This Framework Contract Is The Provision Of The It Service Desk Service For Berlin Energy And Warme Gmbh And Includes The Requirements For An It Service Desk That Works On The Basis Of The Itil Standard. The Focus Is On Acceptance, Processing And Documentation Of User Inquiries. The Aim Is To Ensure Efficient, User -Oriented Support With High Availability, Short Response Times, As Well As Clear And Service -Oriented Communication And To Bring About Fast Solutions.
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    Key Value

    Tender Value
    62,00,000 - EUR

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